北歐佩斯塔納集團住宿訂房

"I have always chosen the Maritim Hotel because I appreciate its atmosphere. Unfortunately, this time, I had a disappointing experience during check-in. I booked a room with two separate beds through Hotel.com and received a confirmation for it. However, upon checking in at the reception, the manager on duty was extremely impatient and treated us unfavorably. When I arrived at our room, I found that we had been assigned a king-size bed instead, which did not match my booking. I then returned to the reception and requested either a room with separate beds or at least an additional mattress. Unfortunately, my request was rudely denied by the manager. Later, we spoke with a housekeeping staff member who informed us that the bed could easily be separated into two single beds. The staff member was very kind and helpful, which we greatly appreciated. This made it even more difficult for me to understand why a manager at such a prestigious hotel like the Maritim treated us so uncooperatively. I hope you will look into this matter and ensure that such experiences do not happen in the future. "

"No Table, no any cup in the room. A bit inconvenience. Location is good!"

"餐厅服务员不友好"

"The breakfast were good The place is convenient to walk to other place "

"曾有一天停電,酒店未能作出緊急安排,需要在酒店外,等候7小時,而期間沒有任何協助!沒餐飲,沒地方休息,也沒足夠保暖。其他時間,服務及設施都十分理想,希望針對突發情況有所改善!"

"The only bad part is if you go from one terminal to another one in Heathrow airport is terrible! None of airport in the world like that. Every time transfer in LHR is a nightmare 😇😭"

"橋景景觀很好，最初只給我二樓，要問才給高層，雖然是全統裝修，一般也可以，只是房內沒有雪櫃有點可惜。"

"no air con, living in high floor the hot/cold water is not even may be due to water pressure. "

"The employees were all so good "