西木 5 星級飯店

「的確是高級酒店，設備，設計，有自己的風格，不過服務不是不好，各有各工作，要找到適合的部門做適合的事。」

「It is very rare to find such a wonderful accommodation in New York. I have been to New York several times and this was the best one I have ever stayed in.」

「Room Service非常糟糕 備品第一天就沒有補足 浴巾第二天也沒有整理乾淨 雖然有提供電子客房服務預約而且預約成功後顯示20min就會到達卻一點都不是這麼回事（根本沒有用） 」

「The location is very convenient, the hotel room is large, and the service attitude is very good. But this is New York, so don't expect free parking!」

「Prime location to everywhere 」

「restaurant is under renovation」

「Excellent staff, everything was amazing 」

「非常好的飯店，服務丶位置皆是一流之選，值得推薦。」

「good」

「My sister came in town and wanted a true NYC experience. No better way to do that than staying at the Carlyle and drinks at their famous bar! 」

「Staff are very nice persons. Whenever I need any travel information, they actively give advice. Rooms are clean and comfortable. Location (close to China Town) is good and convenient. There are several subway lines nearby. I like this hotel and would like to recommend it to friends. ^_^」

「All good 」