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"Beautiful little gem of a hotel with helpful staff-everything you would want in a stay. "

"Grand Hotel San Marino is just outside the main wall of the city what make is possible to be able to park but you are still a few steps from the main entrance. Beautiful view from the room and restaurant associated with the hotel is one of the best ones in town."

"They are a 5 star hotel and prove it at every turn."

"Trying to figure out how to unload luggage gave us a bit of stress, but the local people were amazing to help us. The area is amazing, wished we would have had more time to tour. The room is comfortable, but it was a bit warm. We opened up the windows but with the celebration of Halloween was a tad too noisy. Loved hearing the children. The breakfast is very good. "

"Great location! Nice rooms, friendly staff. Easy walking distance to the city center and the bus stop is super close. "

"Excellent customer service- thank you to Alexandro"

"Front desk staff were amazing! Helpful . "

"When we arrived, the receptionist was incredibly unapproachable and dismissive, with no willingness to explain anything. She handed us the room keys and offered no information about important details like beach access or the fact that the pool and breakfast were located at a different hotel entirely. There was zero customer service, and to top it off, the welcome drink that was advertised was never provided. Honestly, given the cold reception we received, I didn’t expect much after that. The front desk closes at midnight, and after that time, the hotel became a free-for-all. A large group of teenagers threw parties in multiple rooms around us, making it impossible to sleep until 6 AM. With checkout at 10 AM, it was hardly the restful night we had hoped for. To make matters worse, there was a large congress happening, which made everything feel chaotic and overcrowded. While the room itself served its basic purpose, the overall experience was far from satisfactory."

"Very good hotel. I really praise the staff, specially those working in the breakfast. They are really kind and accommodating to our needs, projecting an awesome image of both the Italians and the hotel. Many things to highlight here, for instance: Daily water provision, big room (rare in Europe) delicious breakfast, good location, close to te city center with restaurants and supermarkets around. Bar open 24/7 wirh affordable prices. My only complaint: The gym is poorly equipped but the worst is the schedule, starting at 08:00 (too late to do something). Even worse, you have to go to the lobby and ask for the key. Once I went there to get the key at 07:40 and there was no human power to convince the clerk to give me it 20 minutes ahead…ridiculously stubborn from my point of view. Other than that, great place to stay. I”ll be back for sure!"