I recently stayed at the Santorini Crystal Blue Hotel, drawn in by its impressive rating of 10 points. However, I was surprised by the condition of the hotel, which I would rate around a 6 or 7. The hotel is quite old and not well maintained. The furniture felt cheap and dated, which impacted our overall comfort. Additionally, we experienced plumbing issues in the bathroom, which was disappointing. The breakfast offered limited choices, although the quality of the food was good. On a positive note, the beach was beautiful, and having dedicated sunbeds for guests was a great perk. The team at the hotel was truly commendable; they did everything possible to support us and ensure we had a pleasant stay.
Overall, while the beach and the dedicated staff were highlights, the condition of the property did not meet our expectations based on its rating. I hope management considers improvements to enhance the guest experience.