Friendly staff, clean room and very welcoming environment. Unfortunately, there is no breakfast in the hotel. However, there are many good restaurants nearby. Will definitely come back again in the future.
Room is clean and big
房間很大且乾淨,浴室也OK
離聯合廣場和車站很進,附近算是比較安全的區域
YU-CHEN
於 2019 年 10 月住了 3 晚
8/10 不錯哦
Yenlin
2019 年 8 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yenlin
於 2019 年 7 月住了 3 晚
10/10 有夠讚
Leonardo
家庭旅遊
2025 年 3 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to shops and restaurants. Friendly front desk staff.
Leonardo
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Georgena
2025 年 3 月 12 日
喜歡:整潔度和住宿環境和硬體
Georgena
於 2025 年 3 月住了 2 晚
2/10 很糟糕
Richard,Greenwich
2025 年 2 月 27 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Nothing.
Richard
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Roxanne
情侶出遊
2025 年 1 月 30 日
喜歡:整潔度和員工素質
Wonderful location in middle of union square. Can walk everywhere. Note: quite a few homeless in the area but no issues. Hotel was friendly, helpful and we encountered some initial problems with our room (heat and drain) but they quickly fixed by moving us to an equal room. The spa floor is beautiful. The valet and security are terrific and so friendly. Rooms are roomy and comfortable. Very nice stay. Note- they do a vacation resort sales pitch at checkin but not pushy if you aren’t interested, and great perks if you are.
Roxanne
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Vincent
2025 年 1 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Vincent
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Don
情侶出遊
2025 年 1 月 20 日
喜歡:設施服務
Thanks. Excellent service.
Don
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Chun
2025 年 1 月 3 日
Chun
於 2024 年 11 月住了 9 晚
8/10 不錯哦
Cristiane Aigner
家庭旅遊
2025 年 1 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location within walking distance of nice malls and transport; friendly staff; good cleanliness, although it would be better if all rooms were free of carpets.
Cristiane Aigner
於 2024 年 12 月住了 7 晚
10/10 有夠讚
Craig
2024 年 12 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location and excellent staff.
Craig
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Dongmei
2024 年 12 月 29 日
Dongmei
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Anabella
家庭旅遊
2024 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Todo estuvo muy bien durante nuestra estadía. La ubicacion del hotel es excelente.
Anabella
於 2024 年 12 月住了 4 晚
6/10 一般般
Philip
2024 年 12 月 27 日
喜歡:整潔度和員工素質
Could not get the heat to work; key in room entry did not work. The entry problem was resolved after a few minutes (the battery was dead).
Philip
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Simon
2024 年 12 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Place to Stay!!!
Simon
於 2024 年 12 月住了 4 晚
8/10 不錯哦
Charlotte
家庭旅遊
2024 年 12 月 26 日
喜歡:整潔度和住宿環境和硬體
I enjoyed my stay. The concierge Pam was so warm snd pleasant. She made you feel at home. There was one woman in particular that was upstairs and worked the reception desk at the spa and also at the front desk reception that I did not care for her attitude. When she was asked a question she was rude and unfriendly. Because of her I never went to the spa. Otherwise everyone else very nice especially Pam.
Charlotte
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Jennifer
2024 年 12 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jennifer
於 2024 年 12 月住了 3 晚
4/10 不太好
真實旅客
2024 年 12 月 17 日
喜歡:整潔度和員工素質
不喜歡:客房舒適度
Downtown SF in decline
PROS: Good central location near Union Square and transit. Excellent service. Everyone was so nice! Our room was spacious and comfortable.
CONS: Mattress was marginally supportive with terrible pillows, we both had stiff necks. Unfortunately, Our stay was marred by the poignant audible shouting of nearby hotel worker strikers. I don’t recommend going back until the striker’s needs are met.
真實旅客
於 2024 年 12 月住了 2 晚
10/10 有夠讚
wilbert
商務旅客, 家庭旅遊
2024 年 12 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
Very good Spa
Close to good restaurants, China town
Unfortunately, too many homeless few blocks away
wilbert
於 2024 年 12 月住了 3 晚
8/10 不錯哦
James
2024 年 12 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and friendly staff
We enjoyed our stay at The Donatello, it was very centrally located so we were able to get around and see all the sights with cable car just a short walk away as well as Union Square and Japantown.
We had a car so used their valet parking which was excellent, everyone we encountered on our stay were amazing and could not have been more helpful to us.
The only downside was the noise outside with a few protests starting early in the morning as well as homeless people screaming throughout the night. The hotel can’t do anything about this so I recommend bringing some ear plugs or something.
Overall a very good stay and would recommend.
James
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Luciana
家庭旅遊
2024 年 12 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel confortável, cama excelente, quarto com grande espaço, recepção calorosa, todos os prestadores de serviço super atenciosos e educados.