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"Great location "

"The Belvedere Hotel is located near many excellent dining options in New York City and within walking distance of Times Square. I recommend that the management train their front desk staff to ensure a kinder treatment of guests. While my overall experience was not too bad, I felt uncomfortable with how the lady who assisted us during check-in treated us. Nevertheless, I would still recommend this hotel for its excellent location."

"Staff and location "

"Always love to stay at the Lotte. Top notch all the way. The only complaint this trip was the older man at the concierge desk was rude when we were trying to pick up our stored luggage. One member of our group was sick and I was trying to ask if the concierge workers could possibly deliver our luggage to the room & the man basically yelled at me & told me to "Wait!" in front of several other guests. The other man working at the concierge desk apologized for him and said he was just a little...

"Excellent staffs from the doorman to the housekeeper. Friendly and very welcoming! Room is very spacious and clean and comfortable with even little kitchen area with stove, microwave and fridge Overall….Excellent and will definitely come back!!"

"Good"

"The room was comfortable, quiet and well-appointed. And the staff were accommodating."

"Great location, close to Central Park, lots of shopping, restaurant options, and cafes around ! Clean, and friendly staff. Mille feuille bakery on site was great!"