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"This hotel has an amazing location. I stayed here the weekend before Christmas and got a room facing Times Square- the view was gorgeous! However, it was very cold because the window was broken, which was letting in cold air. We realized this late at night snd asked that they fix it the next morning- they didn’t. It also took us about 45 minutes to check in. Then we waited about 30 mins to leave our bags with the desk in the am. M Social is about a block away, and way nicer for the same price,...

"Great location to get to shows,shopping and dining. Great for our girls getaway"

"Best stay in NY … Definitely coming back! "

"The staff were all very good and helpful."

"Amazing. Everyone is very friendly and helpful. We went to a concert at the Beacon Theatre and it was just so convenient. Very comfortable Room"

"We had a great time, especially thanks to all of the helpful staff there! They let us leave our bags while we explored and it was a great help ♡ They were so friendly! The room was great, clean, and spacious!"

"Superbly friendly staff! So easy to come and go from street to room!"

"The location was great and the staff agreeable. The size and layout of the common areas and rooms are a bit awkward. I would stay there again though."