SBE Hotel Group Midtown East hotels

"Great stay, I will book again"

"I received exceptional service and truly felt cared for and respected. The level of compassion shown by the staff at Lotte Palace was beyond anything I have experienced before. Thank you to the team for their remarkable dedication. With many staff members having 20 to 40 years of service, I can see why this place stands out."

"Comfortable, clean and very quiet!"

"There is no more central location that right next to Grand Central Station. The property is clean, elegant and well maintained all around. It's also remarkably quiet for a city hotel. Definitely going to be one of my regular hotels for city visits."

"Great hotel with comfy beds and awesome location, but what put this hotel over the top was the staff and the level of service I received. They really helped make my stay so much more enjoyable by going the extra mile."

"Excellent staff"

"Good location and ability to get a quiet room I thought the size of the room was good for the price"

"Our room was comfortable, so functional and the views were amazing! And the customer service was stellar, even when we interacted with different lobby associates throughout the long weekend. And the room was SO clean--an even greater treat when so much of New York City outside the doors of the hotel are not clean!"

"Excellent service. Breakfast was great. "