Find Romantic Hotels in Midtown East, NY

"Always love to stay at the Lotte. Top notch all the way. The only complaint this trip was the older man at the concierge desk was rude when we were trying to pick up our stored luggage. One member of our group was sick and I was trying to ask if the concierge workers could possibly deliver our luggage to the room & the man basically yelled at me & told me to "Wait!" in front of several other guests. The other man working at the concierge desk apologized for him and said he was just a little overwhelmed. I understand it happens sometimes, but the rude employee never apologized or even acknowledged me again while I waited, like he told me to do. The other worker helped get our luggage to the room. Other than that isolated incident, the service and experience were great, as usual. "

"Upon reading the reviews I was nervous to stay at pod 51, however they provided a great stay for my first trip to New York, they honestly couldn’t have made my stay any more comfortable. I would recommend and stay here again!"

"Great service and great location! Alarm system should be handled better. Unexpected alarm has triggered and there was no clear action response from people in charge for at least 10 minutes."

"The room was large and very nice. The staff was exceptional! Would highly recommend "

"The staff was friendly and felt like a safe part of town."

"The phone number that is listed in expedia is not correct, we tried contacting the hotel for reservation adjustments and date changes. Unfortunately no one was able to make the change. If i cannot make changes or communicate with the hotel it makes me uncomfortable. "

"We went for a quick trip after Christmas. It was a perfect location and the room was a great size. "

"Great staff and easy parking"

"Very comfortable staying at clean room with a great service."