Hilton Hotels Hyde Park hotels

"I absolutely love the historical architecture and the bar is a historical treasure. The bar staff are so kind and welcoming. Especially Morgan whom I am always happy to see on every visit. However, on the last three trips, the front desk has been rude and virtually useless. I asked if we had a river front room and they just shrugged. I asked if we could have one and they just said "no". Last time I was there, they also said there were no riverview rooms, but we later found out there were. They...

"The staff were very friendly, and were responsive. Unfortunately one of the lamp light bulbs in my room was out, and the toilet backed up the first time it was flushed. The headboard on the bed also had some evident wear and tear. "

"rooms clean and quiet coffee hot, plentiful and good employees helpful and pleasant but most of all-the beds and pillows are heavenly!"