Empire Hotel Group Great Neck hotels

"Great location to Broadway and surrounding great staff. Horrible bathroom with rust !! Tried to change room when arrived but it was always crowded customer service. When I did check out told customer service that had a room with bathtub with rust coming out. Told her was very uncomfortable and unpleasant to take a bath. She said you should tell us and we change you room. The point here I should not neither any other guest pay for a room that bathtub was rusted and this was against our health....

"We truly enjoyed our stay at Lucerne. It was in the perfect location. We were able to get to the subway very easily. Great restaurants in the area. We felt very safe. We will definitely stay here again when visiting Manhattan."

"Rooms were spacious and modern. Walk-in shower appreciated. Lounge had bar service and music some nights. Staff were very helpful. Maid service great. Nearby restaurants and breakfast. We will return!"

"No frills stay. BUT super convenient, clean, comfortable and easy for a quick business trip into the city. Double-Bed Room was fine for one person. Might be tight with more than one."

"An excellent mid-tier, midtown hotel. Like-new throughout, with friendly and attentive staff. Our superior queen room was compact but thoughtfully designed and met our needs admirably. Breakfast room is small. Pleasant evening wine hour could be improved with a bit more food."

"Great location & friendly staff…property was well maintained and clean"

"The staff were very friendly, the facility was clean and well maintained. "

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."