Find Hotel with a Concierge in Downtown Niagara Falls, NY

"Front desk clerk was amazing! I didn't catch her name but I wish I would have! I needed yesterday with my children badly and she truly was an angel on earth!! I can't wait to come back with my kiddos again. "

"Great hotel, perfect location!! "

"Enjoyed a quiet weekend in the frozen landscape of Niagara Falls, staff was attentive to needs(extra blankets), awesome views from the observation floor, all during a winter storm. Quick to trip to Casino and even found a winery (A Gust of Sun) still open;)"

"The manager, Tim, went out of his way to be extremely helpful to our group."

"The manager and staff was awesome. Very knowledgeable and helpful meeting my accommodations. Miss Priscilla is a great asset to the hotel. Very nice and great attitude. "

"It was quiet but the restaurant was expensive "

"The staff was wonderful and we love the pool and hot tub!"

"I went to the restaurant to get breakfast and I was the only one eating there at the time. My food came out cold in spots and semi-warm in other areas. Was not good being the only one there."

"Booked 3 nights here room was clean comfortable bathroom and toilet was super clean . All of the employees from the front desk the ladies that were cleaning out the rooms and the dude and lady that put out breakfast very kind polite. Would definitely visit here again . Oh yeah free parking since other places that might be about a block. Closer charge. 20$ a day even on check out day ."