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"The hotel was overall good for me. I loved that the Raffles Place was directly available from inside the hotel, saving me few minutes of Singaporean sun. This allowed for direct access to the City Hall MRT station. Overall transportation was excellent. Hotel facilities were good as well, clean and well-maintained. Absolutely no complains here. Check-in and check-out seemed to be chaotic, and the staff during that time did not seem too helpful. Check in seemed to be self-service, which is fine, but it was not too easy as even the hotel staff that stepped in took some time to complete the process. Check-out had quick check-out process, but it just had a large amount of checking in guests in the way of checking out. But overall, despite me writing two paragraphs on this topic, was not a defining factor in my experience. Overall, the experience was great, and if anyone is looking for a conveniently located hotel, with well-maintained facilities, I recommend it, it even has a tennis court, and in typical Singaporean fashion, safe and beautiful even at night."

"Very good. Several facilities to use. Bus stop right outside."

"A great hotel for convenient access to both the business district and the older part of Singapore. Very easy check in and check out, with friendly reception staff. Very good breakfast selection with a variety of foods from different cuisines."

"Love this hotel especially the roof top bar. "

"It was a great way to check-in. Ralph Ng was extremely helpful, cheerful, and informative. Having filtered water was plus bonus. The faucet water in the bathroom was very hot, almost impossible to use without burning oneself. The aircon was noisy and somewhat difficult to control. The card to use the elevator was unpredictable and challenging to use. The hotel location was superb and bathroom size is comfortable. "

"Surprisingly quiet for the location. Wonderful staff, very helpful and accommodating. It's an iconic hotel. "

"Great location"

"Facilities were great. The rooms were suitable for family and my kid absolutely enjoyed herself there. "

"A great central location."