Waterloo 3 Stars Hotels

"Nice, clean facility and rooms. Staff was very helpful and kind, especially the person at the front desk during the day. Only disappointment was one Saturday breakfast they ran out of almost all food but cereal and toast and there was no explanation or apology."

"The hotel is fairly new and very clean. the beds were comfortable, etc. The only issue we had was the temperature. Our room was freezing as the air conditioning was on. Problem was that the temperature was falling outside and we would need the heat on by morning.. could not change the thermostat to heat. It was set to control this automatically based on the temperature setting... I wanted heat at 68... it would only turn onto heat if I set the temperature to 74 or higher. so the A/C had to be on for the temp to be lower than 72... the desk manager came up and could only get the heat on by raising the temperature above 74 -- we did not want to sleep at a temp of 74... a dilemma... should not operate this way...I had to wear a coat to bed because it was so cold.. but I didn't want the temp at 74 as it would be too warm... needs adjusted"