Angela was lovely, she arranged our taxi which was waiting for us when we landed, ten minutes later we were the property. I do agree with a previous review and the rules, they did come across quite strict...no music in room, no music on balcony, no music by the pool. However, we did have music in all places and were just respectful of other guests and that's what Angela wanted, so it wasn't a problem for us. We were on our own by the pool most days but if others came we turned our music off. The pool was the best part, the location was good. Just a short walk to the strip (slightly longer getting home if you walk the wrong way!!) Security was lovely, we didn't speak to him but he waved at us up to the balcony. Wasn't sure of the cleaner as she moved certain items and then they reappeared somewhere else. One expensive makeup item came across as hidden...it was found behind a mirror and a vanity box the day before we left so just keep valuables locked away and you'll be fine, but I would say that's the same everywhere. Overall a lovely hotel and can't believe it's listed as 1 star!!