In November 2022, the desk receptionist was personable. Also, there was mud in each room and the room air conditioners worked all the time. Last week, it was on Day 2 that a technician explained that they automatically shut off when the door opens/closes. Surprise innovation? In extreme heat, our room was very hot upon our return from various activities.
Also, we were required to purchase mud from a retailer on Level 1-, who tried to push products on us (guaranteed to make me look young again!!!) and became annoying each time we passed her store.
However, I certainly would return to Herod's. It's first rate - and Adam, a receptionist, was outstanding.
Art Fredman