Clean property. Couldn't get the fan on the heater to turn off.
Carol
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Havana
2024年10月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Havana
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Jessica
親子旅遊
2024年10月27日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
We arrived very late for check in after an 6 hour drive and ready to go to sleep and they gave us a room that was under construction with no electricity. We went back to the main desk where they told us to wait “5 minutes” because he didn’t believe us and went to check. Well we ended up waiting in the living room for more than 1hour and a half because they didn’t have a clean room available And needed to clean it.
Finally close to 2am we got a room with 1 bed and a sofa bed not the original 2 beds we had booked.
Needless to say we were uncomfortable but at this point we just wanted to sleep as we had a long day ahead. We were tired and exhausted the next day.
The maids and cleaning staff were very friendly.
The front desk and the cafe Starbucks staff were not.
Horrible experience. We will be visiting the area often but we will make sure to avoid this place!
Jessica
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Olamide
2024年10月25日
Olamide
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Steven
2024年10月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Overall professional, courteous, and genuine.
The lady Lu, who took me to airport, reignited the conversation I have with her last time several years ago. She's a really refreshing lady
Steven
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Miguel
2024年10月24日
喜歡:整潔度、員工素質和住宿環境和硬體
Great service, nice room.
Miguel
於 2024 年 10 月住了 1 晚
6/10 一般般
KELLY
2024年10月20日
KELLY
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Emilie
2024年10月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Emilie
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Mandy
2024年10月19日
Hamburgers are pretty great!!
Mandy
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Chris
團體旅遊
2024年10月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Smile
Chris
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Rick
商務旅客
2024年10月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
Rick
於 2024 年 10 月住了 2 晚
8/10 不錯哦
stephanie
2024年10月4日
stephanie
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Gilbert
2024年10月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Gilbert
於 2024 年 9 月住了 1 晚
6/10 一般般
Amalia
家庭旅遊
2024年10月2日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
I was given the wrong information about how often the airport shuttle runs the night before we arrived. When I called, from the airport, I was told it's a complimentary shuttle so we had to wait 45 minutes to be picked up because someone was at lunch. The shuttle is a small minivan that was difficult for my husband to get in and out of. Upgrade your van. Would not recommend if you have mobility issues. All that being said the drivers were very nice. The lobby bar and bistro was also pretty good.
Amalia
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Daniel
親子旅遊
2024年9月30日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Called to notify the hotel that I'd be checking in late, which they said was ok. When my wife and I arrived at the property at 4am with our infant after a 7 hour drive, they said they gave my room away. They wouldn't refund or cancel our room so that we could go find another room at a different hotel because they're "holding" a room for us which would be ready until 8am, maybe. So I had to go to another hotel and still get charged here. I'll be disputing the charge.
Daniel
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Barbara
2024年9月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Barbara
於 2024 年 9 月住了 1 晚
10/10 有夠讚
marsha
情侶出遊, 家庭旅遊
2024年9月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Starbucks coffee on location and breakfast was great and a lot just for one person so my husband and I split it. Very nice and clean, comfortable bed.
marsha
於 2024 年 9 月住了 1 晚
6/10 一般般
James
2024年9月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I was told by Expedia that all costs were divulged. Parking was not a part of that?
James
於 2024 年 9 月住了 1 晚
10/10 有夠讚
J and A
2024年9月14日
喜歡:員工素質
Olga helped immensely, her care and compassion will make this hotel my go to anytime I'm near Sacramento. Thank you!
J and A
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Jose
2024年9月11日
Jose
於 2024 年 8 月住了 1 晚
2/10 很糟糕
Humberto
家庭旅遊
2024年9月9日
不喜歡:整潔度和住宿環境和硬體
Dirty diapers in my room and blood in sheets have pictures to prove it also forgot my Burberry bag and I called said they have it in the lobby and when I went to get it apprareebtly they didn't find it
Humberto
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Christopher
2024年9月7日
Christopher
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Rhoda
2024年8月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Airport shuttle services were fantastic! Thanks, OLGA & Diane. Housekeeping staff CRIS kindly assisted me with my delicate necklace before heading out to a wedding event. I could never put it on myself! I could've sworn a complimentary breakfast was included when I booked. Only wish I had a microwave in my room tho.
Rhoda
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Janice
2024年8月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was good except that I was charged for parking. Next time I'll look for a hotel that doesn't add on $10 just for parking while I'm staying there.
Janice
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Kenny
家庭旅遊
2024年8月9日
喜歡:整潔度和住宿環境和硬體
Counter hand sink was clogged and refrigerator wasn’t cold.