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"Everything was amazing. The only thing we didn’t like was that we had requested two rooms in close proximity and they weren’t ready until 6pm. They said we could have rooms at 3pm, but that they might be in different buildings. All the pools were really cold. Also, they said the hotel timeshare presentation would take max 2 hours and they kept us there for 5 hours (they’d switch sales people every time we said we weren’t interested). "

"Surpassed our expectations. Service, amenities, meals, accommodations, cleanliness, and attention to deal were all top-notch. We’ll definitely return, and highly recommend."

"It is amazing hotel for family. I have two children, one is 12 years old and one is 5 years old. They have a kids club for my 5 years old son, and my two children love the fishes in the ocean beach. That’s so wonderful for families and it is convenient to go to xcaret park. They give me a gift bag after listening the first club guid. "

"Everything was excellent and all staff were helpful and friendly!"

"The team at the resort are excellent, well mannered and just very great people to be around. "