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Richmond Pamukkale Thermal

5.0 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Richmond Pamukkale Thermal

Lobby
Poolside bar
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
King Suite | Minibar, in-room safe, desk, free WiFi
Turkish bath

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Breakfast included
  • Gym
The current price is NT$4,615
NT$5,168 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Minibar, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Private bathroom
Hair dryer
Minibar
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Double or Twin Room

Highlights

Separate sitting area
Air conditioning
LED TV
Renovated in 2015
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 6 Ping (20 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for King Suite

King Suite | Minibar, in-room safe, desk, free WiFi

King Suite

Highlights

Separate sitting area
Air conditioning
LED TV
Sofa bed
Private bathroom
Hair dryer
Minibar
Cable/satellite channels
  • 17.54 Ping (58 square meters)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 12.08 Ping (40 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Minibar, in-room safe, desk, free WiFi

Corner Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LED TV
Renovated in 2015
Blackout drapes/curtains
Day bed
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Double Bed
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About the neighborhood

Map
Karahayit, Denizli, Denizli, 20290

What's nearby

  • Red Travertine of Karahayit - 16 min walk - 1.4 km
  • Hierapolis - 4 min drive - 2.8 km
  • Pamukkale Travertine Terraces - 6 min drive - 6.2 km
  • Pamukkale Thermal Pools - 7 min drive - 4.5 km
  • Antique Pool - 9 min drive - 4.4 km

Getting around

  • Goncali Station - 25 min drive
  • Denizli (DNZ-Cardak) - 70 min drive

Restaurants

  • ‪Ece Yengari Restorant - ‬15 min walk
  • ‪Yörük Evi - ‬14 min walk
  • ‪Semaver Gözleme Çay Evi - ‬15 min walk
  • ‪Bezm-i Alem Cafe Restaurant - ‬16 min walk
  • ‪Hotel Marden Clup - ‬16 min walk

About this property

Richmond Pamukkale Thermal

Luxury family-friendly hotel near Hierapolis
Located close to Pamukkale Travertine Terraces, Richmond Pamukkale Thermal provides free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Main Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy the gym, as well as activities like basketball and beach volleyball. Free in-room WiFi is available to all guests, along with a terrace and mini golf.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Free self parking, valet parking, and extended parking
  • Bike rentals, hot springs on site, and an electric car charging station
  • Wedding services, a computer station, and a 24-hour front desk
Room features
All 315 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Turkish

Similar properties

Garden

Hierapark Thermal & Spa Hotel

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
8.2 out of 10, Very Good, 286 reviews
The price is NT$5,495
NT$6,155 total
includes taxes & fees
Apr 29 - Apr 30
Hierapark Thermal & Spa Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Main Restaurant

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot springs
  • Hot tub
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 13 and January 24.

Access methods

Staffed front desk

Pets

Pets stay free
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 3519

We should mention

The seasonal pool will be open from June to September

Property is also known as

Pamukkale Richmond
Pamukkale Richmond Thermal
Pamukkale Thermal
Richmond Pamukkale
Richmond Pamukkale Thermal
Richmond Thermal
Richmond Thermal Hotel
Richmond Thermal Hotel Pamukkale
Richmond Thermal Pamukkale
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Hotel
Richmond Pamukkale Thermal Denizli
Richmond Pamukkale Thermal Hotel Denizli

Frequently asked questions

Does Richmond Pamukkale Thermal have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Richmond Pamukkale Thermal?

As of 2025/4/15, prices found for a 1-night stay for 2 adults at Richmond Pamukkale Thermal on 2025/4/29 start from NT$4,615, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Richmond Pamukkale Thermal pet-friendly?

Yes, this hotel allows pets (limit 1 total).

How much is parking at Richmond Pamukkale Thermal?

Self parking and valet parking are free at this property.

What time is check-in at Richmond Pamukkale Thermal?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Richmond Pamukkale Thermal?

Check-out is at noon.

Where is Richmond Pamukkale Thermal located?

This family-friendly Denizli hotel is located in the historical district, 1.9 mi (3 km) from Hierapolis, and within 12 mi (20 km) of Pamukkale Travertine Terraces and Laodicea Ruins.

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Richmond Pamukkale Thermal Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 124 out of 408 reviews
Rating 8 - Good. 137 out of 408 reviews
Rating 6 - Okay. 75 out of 408 reviews
Rating 4 - Poor. 40 out of 408 reviews
Rating 2 - Terrible. 32 out of 408 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Great hotel with very nice and friendly staff. Definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Sevgi

Frıendly staff and excellent food.
Stayed 1 night in Jun 2024

8/10 Good

Ahmad

The views and property location was great.
Stayed 2 nights in Aug 2022

10/10 Excellent

Bouklihacene

Nice hotel
Stayed 2 nights in Aug 2022

10/10 Excellent

Ashley

Beautiful property and excellent customer service.
Stayed 5 nights in Mar 2023

8/10 Good

Mutasem

Termal very good, food very good , rooms very bad
Stayed 1 night in Sep 2023

10/10 Excellent

Vadim

Everything is excellent!
Everything is excellent!
Stayed 1 night in Oct 2022

10/10 Excellent

Shabbir

It was a beautiful place. We enjoyed the thermal pool a lot, as well as the swimming pool. Overall, good experience
Stayed 1 night in Jun 2022

8/10 Good

Romans

Decent EU 3 star hotel
By EU standarts a good 3 star hotel. Nice facilities. Decent food. Very good thermal pool inside and outside.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Should be a 5 star
Everything was perfect! Staff was very attentive, room was impeccably clean. Highly recommend!
Stayed 1 night in Aug 2022

10/10 Excellent

SHIHO

This is a hotel with a nice hot spring. The room was spacious and clean, the breakfast was delicious. We were very satisfied. I had to pay for power plugs and rental bikes, so it would have been better if they were free.
Stayed 1 night in Oct 2023

8/10 Good

Serkan

All was good except drink prices so high. A beer 7 pounds! Shocking!
Stayed 1 night in Jun 2024

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole hotel needs renovation,. It was very old. I was disgusted. Stayed in my clothes didn't want to touch anything or eat. The hotel was dirty needs major upgrade!!!!
Stayed 1 night in Aug 2024

6/10 Okay

Soon Han

Too many group tourists
Stayed 3 nights in Apr 2023

6/10 Okay

Rob

Swimming pool was excellent rooms functional. Food selection and choice basic but ok
Stayed 1 night in Aug 2022

4/10 Poor

Yves

Liked: Staff & service
When you pay 150 € a night, in Türkiye, and they want to charge you extra for one fresh orange juice during breafast, then, there is a problem.
Stayed 3 nights in Apr 2024

8/10 Good

Elif

The hotel does not have an elevator to the upper floors and it needs an upgrade.
Stayed 1 night in Jun 2024

4/10 Poor

Abdullah

Liked: Property conditions & facilities
Disliked: Staff & service
Staff not nice, property sketchy, all staff looked unhappy, very very dark property gave creepy vibes.
Stayed 2 nights in Nov 2023

4/10 Poor

Uzma Jabeen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was not well kept and the pictures of the hotel on Expedia were deceiving .
Stayed 1 night in Jul 2022

2/10 Terrible

HUANG

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It’s not a five star hotel at all
It’s definitely not a five star hotel at all, there is no elevator to room3005, my mom just had low back surgery, and the air conditioner so old and loud, the pillows are so thin like blankets? The dinner buffet and breakfast suck, all of those do not deserve the price
Stayed 1 night in Jun 2023

6/10 Okay

Ilker

Thermal pool and swimming pool is fine. Suit room is large. There is a smell of food, especially cooking oil, in the lobby and the restaurant. Most probably there is a problem with paddle box. The hotel is too crowded in the mornings as there are lots of tour buses departing at the same time.
Stayed 3 nights in Oct 2022

4/10 Poor

Naziye

Liked: Staff & service
Not environmentally
I have been few hotels around the area before and been to this hotel way long time ago.. it was ok overall but this trip I really hate seen plastic shower caps been handing in the thermal pool..😔 some hotels I stayed before , you have to purchase the swimming cap and re use again and take home with you..this hotel I have noticed they do not care about environment at all, management should not be in that position or owner should not owe hotels if they not care about the environment..😔 only good thing about this hotel was for me they were pet friendly as I have took my pet with me.. I would have rate it differently if they were care about environment.. hopefully people will consider about this before they make booking.. hundreds of people get in to pool with plastic hair wrap and they get in the pool few times per day.. every visit extra rubbish.. I have seen hotels ( spa hotels) provide water but you have to carry your own water bottle..it would be nice to see those rules in the every hotels around the world.. but this hotel just so useless about environment 😔
Stayed 2 nights in Apr 2023

10/10 Excellent

Aykut

Tavsiye ederim
Oda hergün temizleniyor. Temizlik görevlileri çok kibar. Çay saati yeterliydi akşam meyve ikramı vardı. Tavsiye ederim. Açık termal havuzu özellikle tavsiye ederim.
Stayed 2 nights in Jan 2025

8/10 Good

Hüseyin fersan

Otel konum olarak çok güzel , personel ilğili işini mükemmel yapıyor. Bizim için tek olumsuz yönü restoran ın havalandırması çok kötü yemek ve kızartmayağı kokuları tüm kıyafetlerimize sindi . Bu olumsuzluğu bir an önce halletmeniz dileğiyle . Misafirlerin koridorlarda yüksek sesle konuşmalarını önlemek için gerekli uyarı yazıları ve hatırlatmalar yapılırsa dinlenmeye gelen misafirler için çok iyi olur
Stayed 2 nights in Jan 2025

10/10 Excellent

gülenay

Stayed 3 nights in Dec 2024