At arrival, 1:35 am, there was a homeless man in the hallway, which felt very unsafe. Once entering the room, the first impression was the unkempt, dingy condition of the room, stained, filthy carpet, stained towels, a faucet that leaked half of the bathroom upon opening the faucet (which is something the staff should have immediately noticed if they clean the bathroom), dingy shower curtain, strands of hair in the sheets, making us feel we needed to find a different facility in which to stay but it was 1:30 in the morning. Next morning I talked to the manager, Kane, who addressed the issue and had the room thoroughly cleaned, He assured me that all would be improved, which he did. Kane’s gentlemanly demeanor and his assurance are the reason we stayed. Although we did stay, no hotel/motel room should negatively shock a guest upon arrival. This facility needs updating, new carpeting, overall care, clean towels, new doors (present day doors are falling apart). The hotel ratings show 4 although I would rate it as 1. My recommendation-IMPROVE all conditions of the “Quality” Inn.