This is not a hotel, of the 5 nights stay the housekeeping missed all the schedules room cleanups. The staffs ignored “do not disturb “ tag and tried to enter the room multiple times. This is not a resort at all but it charges resort fees. No staffs helped on unloading /loading luggages. There were no luggage carts available even to move the luggages myself. The hotel made an excuse that it was a busy day but there were absolutely empty in the lobby and that guests may keep the luggage carts in their rooms. If that is true it it because no one helps hotel guest to move the luggages therefore no one takes the carts back to the lobby. The hotel is not family friendly and this hotel might be only suitable for a short sleep after getting tired gambling. By fat the absolutely worse hotel I have stayed in my life.
Hou U
於 2024 年 3 月住了 5 晚
10/10 有夠讚
JUN FENG
2024 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
JUN FENG
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Yifan
2024 年 3 月 24 日
Yifan
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Yimingti
2024 年 3 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Yimingti
於 2024 年 2 月住了 3 晚
10/10 有夠讚
Zhi
2024 年 1 月 26 日
Zhi
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Xiaoyu
情侶出遊
2024 年 1 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
very good
Xiaoyu
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Li
2024 年 1 月 1 日
Li
於 2023 年 12 月住了 1 晚
10/10 有夠讚
?
2023 年 9 月 11 日
?
於 2023 年 9 月住了 2 晚
10/10 有夠讚
?
2022 年 11 月 25 日
?
於 2022 年 11 月住了 1 晚
6/10 一般般
haleh
2025 年 4 月 15 日
喜歡:整潔度和員工素質
This is a basic hotel. No plush towels, bath robes, slippers or even shower cap. We were upgraded to a suite (thank you) but everything is outdated. I heard the hotel has excellent restaurants but we didn't have the opportunity to try them.
haleh
於 2025 年 4 月住了 1 晚
10/10 有夠讚
JOSE FULGENCIO,MONTERREY
2025 年 4 月 14 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good price, good facilities
JOSE FULGENCIO
於 2025 年 4 月住了 2 晚
2/10 很糟糕
Alberto
親子旅遊
2025 年 4 月 14 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What can i say when they canceled my reservation. Its was late my kids where tired from the trip and fun day at the amusement park and when I get to the property and they tell me i dont have a reservation and there is no room for me. But not kind of accommodation nor customer service from the staff member.
Alberto
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Brock
2025 年 4 月 14 日
喜歡:整潔度和住宿環境和硬體
Had the bike suite it was great, huge room 1 full bath with huge shower another powder room in the wet bar area. Front desk lady was incredible.
The negatives
security is on a total power trip asking me questions as I'm simply waiting for a door dash order. The tv channel selection was weak at best, the screen mirror for your phone didn't work.