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"Our room, a junior suite was quite large and surgically clean. Bathroom was very modern, large and with great water pressure. Staff was great. My only caution would be to comment that this is not an air-conditioned hotel in the usual sense. There is a system which can be set to lower the temperature in the room slightly, but we found it ineffective. If you're not comfortable sleeping in a warm room, this hotel might best be considered only in the cooler months. "

"The customer service was exceptional. The staff went above and beyond to ensure our stay was great. "

"We had an excellent time at this hotel. The staff was beyond helpful and nice. Rooms were super clean. We got the basic room, but it was larger than we expected and just fine for three nights. Great location in the heart of the city. Our only complaint was the temperature of the room at night. We had to open the window because it was so hot. The gym was also very hot and had limited equipment. It had three cardio machines and a set of hand weights (only Up to 10 kg). "

"stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great."

"Staff and hotel was wonderful."

"A superb hotel for my first visit to Basel. The rooms are large, clean and well appointed. There’s a good restaurant, very friendly and professional staff, and the tram is minutes walk away. I was very pleased and impressed with this hotel. "

"The ambiance and indoor was really great and friendly staff. Only thing which we suffered with was extremely hot indoors. We asked for air conditioning which was apparently not possible when the building heating is on. It was really hard for us to sleep as we were boiling hot. The kind staff helped us open window (which we could not by ourselves since the city bylaw does not allow people to open windows). but that did not help"

"Excellent service"