Incroyable. Plusieurs piscines, plusieurs restaurants, la mer à proximité. Un séjour plus qu'agréable pour les grands comme pour les petits.
Aurélie
於 2025 年 4 月住了 2 晚
4/10 不太好
Erika
家庭旅遊
2025 年 4 月 10 日
喜歡:住宿環境和硬體
不喜歡:整潔度和員工素質
For the price we paid, I expected a much better experience. The food was terrible, and the air conditioning in my suite didn’t work. I reported it to staff three times, but no one ever came to check it out.
I upgraded to the family suite, and unfortunately, my sister-in-law, who is half Black, felt extremely disrespected by the staff. They completely ignored her requests to the point that I had to step in and ask on her behalf.
To make things worse, the makeshift bed downstairs had fleas. We later realized that the sliding doors are often left open, allowing stray cats to come in and lay on the couches—we actually saw this happen one night when it rained.
Overall, this stay was disappointing and definitely not worth the money.
Erika
於 2025 年 4 月住了 6 晚
10/10 有夠讚
KHAUSHAL BANU
家庭旅遊
2025 年 4 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My siblings and I had a pleasant stay at Mitsis Rinela. The rooms were extremely comfortable, clean, and the staff were very helpful and accommodating. The restaurants had a wide variety of food to choose from, and there was entertainment on every night we were there. Definitely a hotel to stay at during a visit to Heraklion.
KHAUSHAL BANU
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Vinay
家庭旅遊
2025 年 4 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Best resort I’ve stayed at in years. Great food, pool and private beach. The room was immaculate and the staff was friendly and helpful.
Vinay
於 2025 年 4 月住了 3 晚
10/10 有夠讚
Bahar
家庭旅遊
2025 年 1 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our experience at this hotel was nothing short of exceptional! Having enjoyed several all-inclusive holidays in the past, we can confidently say this one stands out as the best by far.
The variety of food options was simply incredible—there was so much to choose from that we were spoiled for choice! From an abundance of healthy dishes to excellent vegetarian options, every meal was a delight.
Our room was immaculate, chic, and beautifully decorated, with a spacious and modern bathroom that exceeded our expectations. Housekeeping ensured our room was spotless every day, always adding a personal touch with their care and attentiveness.
The restaurants provided top-notch service alongside an impressive selection of dishes. Every meal felt like a special occasion, leaving us consistently impressed.
The hotel’s location by the sea was breathtaking. Sipping expertly crafted cocktails on the beach while enjoying the serene views was an absolute highlight. The pizza and burger station added a fun and convenient touch that we absolutely loved.
If we could give this hotel more than 10 stars, we absolutely would! We're already planning to explore another Mitsis hotel in the future, thanks to this unforgettable experience.
A heartfelt thank-you to the entire team for making our stay so remarkable. If we return to Crete, there’s no question—we’ll be back to stay with you again!
Bahar
10/10 有夠讚
Raffael
情侶出遊
2025 年 1 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
great place to be
nice sand beach
near Heraklion Airport
Raffael
於 2024 年 10 月住了 8 晚
4/10 不太好
Dolunay
情侶出遊
2025 年 1 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wir hatten einen swim up pool Zimmer jedoch roch es da fürchterlich weil die Kläranlage direkt nebendran ist. Geld für das Zimmer ist weg.
Dolunay
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Michael
情侶出遊
2024 年 11 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In my over 50 years of travel, lucky me, this has to be one of the best hotels I have ever had the pleasure of staying at. Wonderful food. Wonderful staff. Pure luxury. I cannot praise this place enough. Thank you Mitsis.
Michael
於 2024 年 11 月住了 7 晚
8/10 不錯哦
Tija
2024 年 11 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was short but good
Tija
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Kinga
家庭旅遊
2024 年 11 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely, renovated hotel. Good food although a lot of difficulties with booking restaurants as the hotel was very busy. Good selection of snacks/pizza/grill between breakfast and dinner. Good facilities and lovely beach. Water in the pool very cold in late October; it would be nice if the pool was heated.
Kinga
於 2024 年 10 月住了 7 晚
8/10 不錯哦
James
2024 年 11 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
James
於 2024 年 11 月住了 4 晚
8/10 不錯哦
Johann
情侶出遊
2024 年 11 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Schöner Club, eher mit Kinder empfehlendswert
Johann
於 2024 年 10 月住了 7 晚
10/10 有夠讚
Peter
家庭旅遊
2024 年 10 月 29 日
喜歡:整潔度、員工素質和客房舒適度
Auch für Veganer geeignet
Tolle Anlage mit sehr nettem und zuvorkommendem Personal.
Sind super auf speziellen Ernährungsformen (Vegan) eingegangen und haben auf Wunsch separate vegane Speisen zubereitet, wie zB veganes Tzatziki oder veganes "Rührei mit Tofu".
Peter
於 2024 年 10 月住了 7 晚
10/10 有夠讚
Lyn Sigal Dennise
家庭旅遊
2024 年 10 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sauber, schöne Anlage, nettes Personal, gutes Essen
Einziges Manko ist der wenige Schrankplatz im Zimmer und die fehlenden Handtücher am Pool.
Das Sport- und Kinderanimationsangebot ist leider sehr begrenzt. Die Tischtennisplatte ist in einem schlechten Zustand, und auch der Tennisplatz ist nur mäßig. Aber alles andere war toll!
Lyn Sigal Dennise
於 2024 年 10 月住了 10 晚
10/10 有夠讚
Lissa
2024 年 10 月 26 日
Lissa
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Hafsatou
親子旅遊
2024 年 10 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Un séjour d’exception, bien adapté aux familles. Le personnel était irréprochable. Mention spéciale à Nikos et Vicky personnel de restauration pour leur gentillesse.
Nous comptons revenir !!!
Hafsatou
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Luca
情侶出遊, 家庭旅遊, 親子旅遊
2024 年 10 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
Luca
於 2024 年 10 月住了 10 晚
10/10 有夠讚
Raghid
2024 年 10 月 21 日
喜歡:整潔度、員工素質和設施服務
.
Raghid
於 2024 年 10 月住了 8 晚
10/10 有夠讚
Diana
情侶出遊
2024 年 10 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had the most amazing time at Mitsis Renela. It’s absolutely gorgeous. Unfortunately, I experienced food poisoning on my second time which wasted our evening. The hotel simply asked why I didn’t call for the doctor but I wouldn’t normally think to call a doctor for food poisoning. Although this was very unfortunate, every other aspect of the hotel is great.
Diana
於 2024 年 10 月住了 6 晚
10/10 有夠讚
liron
家庭旅遊
2024 年 10 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
liron
於 2024 年 10 月住了 4 晚
4/10 不太好
Pavol
家庭旅遊
2024 年 10 月 19 日
喜歡:整潔度
Not 5 star hotel service
Service was average, staff is obviously not really happy. Receptionist had really strange attitude. There is no gym, just outside some kind of TRX hanging from the ceiling and few kettle bells in the room. Room was nice but salty water in the shower. Breakfast: there was not proper Greek teas, even though you are in Greek restaurant. Scrambled eggs very salty, rice hard and salty again. This is not 5 star hotel service.
Pavol
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Julian Dominik
2024 年 10 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Julian Dominik
於 2024 年 10 月住了 7 晚
10/10 有夠讚
Mahmood
家庭旅遊
2024 年 10 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a fantastic time here. Food and facilities were great. Staff were so nice to us and treated us very well. I would recommend this hotel to everyone and I will def be coming back again