上野 5 星級飯店

「The breakfast place is a bit small . Need to line up for quite a while if coming by around 10 am . Which shouldn’t be the case of a 5 stars hotel . Breakfast could be improved anyway , especially if talking it is located in tokyo . Futhermore . The concierge service could be improved regarding recommendations of nearby restaurants . And the hotel has no its own escort service from / to airport . 」

「房间在日本算大，在国内只是普通。特意问前台要了个看东京塔房间。酒店内的意大利餐厅出品很棒，下午到晚上看着都是座无虚席。早餐品质非常棒，水果居然有蓝莓，樱桃和金奇异果。日餐虽然不错，性价比不高。游泳池和SPA都还可以。但是游泳池健身房对非HYATT会员收费。酒店周围有商场，食街，美术馆，展望台，适合休闲游，但是不太适合初次到东京游客。」

「很棒的體驗」

「整體都很好 但房間內的燈較暗」

「Good」

「The location is very convenient. The staff are very friendly and responsive. We all enjoyed our stay here and would like to recommend it to our friends.」

「The hotel’s location is fantastic and the view is superb. However, there’s still room for improvement in respect of service. Whenever we requested something, we were attended to in piecemeal fashion. Staff’s level of English may need to be improved. In addition, the bathtub was not equipped with shower gel or shampoo, and there is no TV in the bathroom. The TV also do not have Netflix or Apple TV functions. The theme of the room is also not Japanese enough, for which I cannot tell any visible...

「Excellent hotel with classic Japanese Garden.」

「Awesome, will come back next time.」

「will visit it again」

「浴缸是圓形的 洗澡很舒服 整體房間的設計很棒 住在48樓的view超好 夜景也很漂亮 這次是第二次入住了 下次來東京一樣會選擇這邊 」

「exceptionally good service, i have stayed in 5 hotels in the past 2 weeks, this is by far the best service. very helpful to go extra miles in assiting us in dealing with all kinds of situation under COVID, be it testing be it transportation arrangement 」