上野 5 星級飯店

「Good」

「After six years, we have returned to this hotel for our second visit. The hotel is situated approximately 10 minutes away from Akasaka-Mitsuke Station. When you exit the elevator on the 36th floor, the stunning and beautiful floor-to-ceiling window awaits you.Views of Akasaka's street scenery are available through floor-to-ceiling windows in the lobby.The staff's politeness and professionalism make the check-in process pleasant. A faint smell can be felt on the way from the lobby to the...

「It's conveniently located near subway station and elegantly decorated. Concierge service is top notch and can help get difficult restaurant reservation in short notice. Room with balcony has an incredible view overlooking the park.」

「對國外訪客，房間可能不大，但因室內的設計，使用起來很舒適。每日房間打掃特別仔細，早餐和晚上的happy hour 讓東京旅途更享受。整體體驗100分」

「The staff speak very good English and are very willing to help. Kudos to Ryotaro and Shuya from Guest Services for being exceptional!」

「View非常好」

「Awesome, will come back next time.」

「很舒適的飯店，地點又非常方便，住宿一晚隔天中午過後搭機，時間非常充裕，可以在機場逛逛吃飯，下次有機會還會再來。」

「The hotel’s location is fantastic and the view is superb. However, there’s still room for improvement in respect of service. Whenever we requested something, we were attended to in piecemeal fashion. Staff’s level of English may need to be improved. In addition, the bathtub was not equipped with shower gel or shampoo, and there is no TV in the bathroom. The TV also do not have Netflix or Apple TV functions. The theme of the room is also not Japanese enough, for which I cannot tell any visible...

「will visit it again」

「完美的星野，人員服務以及飯店設施都維持極佳的水準，榻榻米的香氣讓人心曠神怡，下次前往東京仍會選擇星野東京」

「Excellent hotel with classic Japanese Garden.」