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"This is our favorite hotel in Richmond - or anywhere, for that matter! The hotel public spaces are beautiful, the rooms are elegant and well appointed, and the service is outstanding. The Jefferson definitely earns its 5 star rating!"

"Nice staff at the front desk. Charming property. Parking cost $7 at a lot a block away."

"very clean"

"I truly enjoyed my stay there the staff was extremely nice the place was clean busy and yet quiet...."

"Hotel has such great history and style. The staff was just great to us. The front desk people were great and in particular, the bar staff - Brian and Joe. They went out of their way to make us feel welcomed. We'll go back to the Omni Wm Penn every time we're in the 'Burgh. "

"Terrific, friendly, helpful staff. Clean rooms! This is our 2nd stay and will continue to be our "go-to" whenever we are in the Richmond area. "

"Cute boutique hotel with large lobby, large rooms and an oversized bathroom. Perfectly located for a quick weekend getaway! "

"The room was not super dirty but it wasn’t clean. It was an open cup of noodles under the Kitchen sink, dried up ketchup on the table and stains on the floor. We got the room for super cheap and you get what you pay for. It was people yelling at each other in the hallway shortly after we arrived. Just overall ghetto. Signs in the lobby that you have to check in by 5pm or bi refund. I will not take my family there again. Just glad to have survived the one night. "

"Would happily stay again! The Tobacco Company restaurant across the street was fantastic and so convenient for a special night out. Just be aware overnight parking is pricey. "