2/10 Terrible
Chelsea
Traveled with partner
2024/11/17
Disliked: Amenities, property conditions & facilities
Checked in about 6:00 both employees working at front desk were very rude went up to the room finally to see the AC was not working my husband noticed that the sheets had a whole bunch of hair you could tell the sheets were not changed I called front desk the lady sounded very very aggravated Barry Road she told me I couldn't do anything as maintenance would not be there till the next morning she had no rooms because they were fully booked which was hard to believe also she stated that room service was gone and if I wanted sheets I'd have to come and get them downstairs I advised her that I would not be changing the sheets myself I paid for this room to be accommodated therefore we ended up leaving due to the fact it was probably about 80° in the room and the service at this place is just horrible I would not recommend anybody to stay here even after going downstairs and asking for a refund she stayed on the phone with her boss the whole time didn't apologize nothing they get a minus zero
Chelsea
Stayed 1 night in Nov 2024