8/10 Good
Tara
2024/11/2
Liked: Property conditions & facilities
Stay was ok but could have been better. After checking in and unpacking everything seemed fine. We encountered an issue in the late evening. Contacted our contact with immediate response and he put us in a new unit. Moved at 930pm to a new unit. It was a hassle considering we had already unpacked and had to repack clothes and kitchen to move units. Appreciate we were moved into a different unit but was only offered an apology. Not even a refund of some sort, discount on a different stay or a bottle of wine… Nothing. Definitely not what we expected for a birthday weekend. After the hassle we did enjoy the hot tub and the area.
Tara
Stayed 2 nights in Oct 2024