Find Shopping Hotels in West End, MA

"Everything about the staff and Hotel seemed great! 1 think I saw in reviews and didnt think anything of was a few comments about outside noise. I experienced this. It is NOT the fault of the hotel. It is the museum across the road. They have a DJ adult party every so often and found out it goes till 11pm. So if you have a room on the street side it will be loud till 11. I suggest you check the museum schedule and request the right room if 11pm is to late for you. We didnt find out what time it would stop till it stopped. But the hotel was very accomodating on moving us. Had we known it ended at 11 we wouldnt have worried or would have asked about a different room at check in. "

"The staff was extremely helpful"

"We have stayed at Copley Square multiple times and will stay here again. "

"Location is great"

"Fabulous Joe, the concierge. Our only complaint was the cold bathroom floor and 24/7 sound of the outside whistling wind."

"Everything was amazing we definitely recommend to come "

"Staff were extremely helpful as I what a delayed bag. They provided additional amenities they had and told were to go to get additional items. Super friendly. Highly recommend"

"Amazing staff and facilities "

"Love it "