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Enjoy Pucon

3.0 star property
Beachfront, with full-service spa

Choose dates to view prices

Photo gallery for Enjoy Pucon

Breakfast, lunch and dinner served
Terrace/patio
3 outdoor pools
Breakfast, lunch and dinner served
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Air conditioning
  • Pet friendly
  • Room service
The current price is NT$3,315
NT$3,315 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi, bed sheets

Suite

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room) | Minibar, in-room safe, free WiFi, bed sheets

Suite (Quadruple Room)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room (Matrimonial)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.1 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.6 km
  • Santa Clara Monastery - 17 min walk - 1.4 km
  • Cascadas de Rio Turbio - 4 min drive - 2.9 km

Restaurants

  • ‪Cassis - ‬4 min walk
  • ‪Open Pucon - ‬3 min walk
  • ‪Cafe Berlin Pucon - ‬3 min walk
  • ‪El Camino - ‬3 min walk
  • ‪Kuchenladen - ‬5 min walk

About this property

Enjoy Pucon

Hotel by the lake, remodeled in 2022
At Enjoy Pucon, you can look forward to a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 28 casino gaming tables and 519 slot machines. Treat yourself to a massage, a manicure/pedicure, or a facial at SPA KALÜL, the onsite spa. The on-site restaurant, Restaurante Rangue, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and luggage storage
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • An elevator, a porter/bellhop, and wedding services
Room features
All 151 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • LED light bulbs, heating, and daily housekeeping

Languages

English, Spanish

Similar properties

Exterior

Hotel Pucon Indomito

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 42 reviews
The price is NT$2,661
NT$2,661 total
includes taxes & fees
Apr 27 - Apr 28
Hotel Pucon Indomito

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rangue
  • Restaurante Rangue

Things to do

  • 28 gaming tables
  • 3 outdoor pools
  • 519 slot machines
  • Casino
  • Full-service spa
  • Health club
  • Ski passes
  • Ski storage

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per day, plus a deposit of CLP 142800 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of CLP 80000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 16000 per person (one way)
  • Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old)
  • Pet deposit: CLP 142800 per stay
  • Pet fee: CLP 30000 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from December 15 to March 15
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran

Frequently asked questions

Does Enjoy Pucon have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Enjoy Pucon?

As of 2025/4/18, prices found for a 1-night stay for 2 adults at Enjoy Pucon on 2025/5/7 start from NT$3,315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Enjoy Pucon pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of CLP 142800 per stay and a fee of CLP 30000 per pet, per day. Service animals are exempt from fees.

How much is parking at Enjoy Pucon?

Limited spots are available. There is free parking nearby.

What time is check-in at Enjoy Pucon?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Enjoy Pucon?

Check-out is at noon.

Does Enjoy Pucon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 16000 per person applies.

Where is Enjoy Pucon located?

Nestled on the beach, this Pucón hotel is within a 5-minute walk of Enjoy Pucon Casino and Pucon Beach. La Poza and Lake Villarrica are also within 10 minutes.

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Enjoy Pucon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 326 reviews
Rating 8 - Good. 110 out of 326 reviews
Rating 6 - Okay. 70 out of 326 reviews
Rating 4 - Poor. 31 out of 326 reviews
Rating 2 - Terrible. 18 out of 326 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Everything was amazing! Will definitely stay there again.
Stayed 1 night in Jan 2025

8/10 Good

paola

Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

David

Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
Stayed 2 nights in Jan 2025

4/10 Poor

Gabriel

Liked: Amenities
I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarita

All good
Stayed 3 nights in Dec 2024

10/10 Excellent

Fernando Rodrigo

The perfect mix of modern and history

Nice hystorical hotel with a fantastic SPA
Stayed 1 night in Nov 2023

8/10 Good

Ernesto

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
Stayed 2 nights in May 2024

6/10 Okay

Amina

Liked: Property conditions & facilities
Disliked: Staff & service
-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Stayed 1 night in Apr 2024

8/10 Good

YVONNE

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
Stayed 4 nights in Feb 2023

8/10 Good

Victor

Old star coming back

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Stayed 7 nights in Oct 2023

4/10 Poor

CARLOS

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Poor conditions and ugly staff …
Stayed 6 nights in Sep 2022

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience not worth the price

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
Stayed 3 nights in Jan 2025

8/10 Good

nadya

Si bien es hermosa arquitectónicamente … es bastante desordenado todo. Cuando hacen fiestas lamentablemente me tocó ver baños sucios y no existía un orden en los huéspedes q entraban y salían del lugar. Fuera de eso tiene unas vistas espectaculares. Pero falta más eficiencia de parte del equipo hotelero
Stayed 2 nights in Jan 2025

6/10 Okay

Maria Cruz

Liked: Staff & service, property conditions & facilities
El lugar donde está ubicado es inmejorable sin embargo es una edificación vieja que pide una remodelación inmediata. El buffet del desayuno muy bueno pero no reponían si se acababa algo. Les falta personal así que las esperas son continuas. Me quedaría de nuevo por donde está pero con una tarifa más baja.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcelo

Stayed 1 night in Dec 2024

6/10 Okay

Adams

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Stayed 3 nights in Oct 2024

10/10 Excellent

Angel

Stayed 2 nights in Nov 2024

10/10 Excellent

Fang

Stayed 2 nights in Oct 2024

10/10 Excellent

paola

Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Hugo

Excelente personal

Personal muy amable y proactivo. La infraestructura necesita una remodelación
Stayed 1 night in Sep 2024

8/10 Good

Felipe

Stayed 3 nights in Aug 2024

2/10 Terrible

Francesco

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Tâmisa

Stayed 3 nights in Aug 2024