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"The staff were excellant and helpfull. "

"The pull out sofa was an abysmal bed. Not worth it to pay for that when there were springs poking through the mattress that had zero padding. Good was good. Hotel was clean. Only complaint was the pull out sofa as a bed. "

"Park Dedeman Almaty offers superior experience services compared to the average Almaty hotel. The English-speaking staff facilitated smooth communication. While the room was clean and comfortable, I think it could benefit more from additional amenities to improve and meet international hotel standards. The breakfast buffet provided minimal options and was very limited. The absence of bidet sprays in the bathroom and the lack of a welcoming lobby area were noticeable shortcomings. Additionally, the check-in and check-out processes could be streamlined for greater efficiency. "

"Very nice place to stay "

"Good"

"clean room, nice people "

"Everything is perfect but the only thing the breakfast area is too small for that many guests and a little bit pricey"

"Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor."

"The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately"