The staff at the front desk is excellent. Very friendly during the check-in. She always smiles and tells me the location of the room.
Feel happy to receive a Christmas card from the staff.
The cups and the electric kettle are clean. I feel safe when using them.
Wifi connection is good and stable.
There are three electrical sockets in front of the desk. I can charge my phone and laptop at the same time.
However, there is still room for improvement.
The room is not clean. There was rubbish under the table when I first entered the room.
The bed is nice and comfortable. But the pillow is too flat.
The soundproofing is poor. I can hear people living above me, including walking, talking and the sound from the television. It is extremely noisy.
I have to wait for almost 2 mins until hot water comes out from the bathtub and water tab. There is no curtain in the bathroom, and water splashes everywhere.
Overall, I think the room is not satisfactory. It does not worth 230 pounds for three nights.
真實旅客
於 2022 年 12 月住了 3 晚
10/10 有夠讚
Zhengzhou
2017 年 12 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Friendly reception
Friendly reception, giving useful tips on local attractions
Zhengzhou
於 2017 年 12 月住了 1 晚
4/10 不太好
Conor
2025 年 3 月 26 日
Conor
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Mark
2025 年 3 月 22 日
喜歡:整潔度和員工素質
Good value for the money and in a lovely part if the city and within a few minutes of some great restaurants and bars.
Mark
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jon
情侶出遊
2025 年 3 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
1st stay at the rutland despite knowing it for years having gone to school across the road. Staff were friendly, room was spacious and breakfast freshly cooked. Good value for the price and being dog friendly means that my next stay will be with my four legged friend.
Jon
於 2025 年 3 月住了 3 晚
6/10 一般般
Mandy
情侶出遊, 商務旅客
2025 年 3 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Very tired looking and very dusty and dirty. Lots of black mould in the shower, broken floor tiles. Noisy creaky stairs and you can hear the people in the next room.
Mandy
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Patrycja
2025 年 3 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Patrycja
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Abu
2025 年 2 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Abu
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Jayavanth
2025 年 2 月 11 日
Jayavanth
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Wing
2025 年 2 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value
Wing
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Matt
情侶出遊
2025 年 1 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very well located, good price, friendly staff, comfortable room. Would stay here again.
Matt
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Yogesh
家庭旅遊
2025 年 1 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Near the uni accomodation
Yogesh
於 2025 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客
2025 年 1 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely room and area but quite noisy floorboards.
真實旅客
於 2025 年 1 月住了 1 晚
6/10 一般般
Carol
2025 年 1 月 11 日
喜歡:整潔度
不喜歡:員工素質
The property was ok and one member of staff, a young lady was always pleasant and helpful. She moved me to another room when the heaters didn't work and I spent all night in the room in the cold until the next day. I informed 2 other ladies in the morning and they weren't sympathetic and told me that the maintenance man would be in at 8am. That afternoon when the pleasant lady came on her shift she told me that no one has requested for the heating to be checked so my room was still cold. She followed me to the room and couldn't believe how cold it was. After she turned the radiators on they still didn't work so she moved me to the other room immediately.
Carol
於 2024 年 12 月住了 4 晚
10/10 有夠讚
danielle
2025 年 1 月 7 日
danielle
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Eunsook
2025 年 1 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Eunsook
於 2025 年 1 月住了 4 晚
10/10 有夠讚
John
團體旅遊
2025 年 1 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
my mum stayed here with her friend as she had an hospital appointment and loved the place
John
於 2025 年 1 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2025 年 1 月 2 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Do not be deceived by the photos! This hotel is not nice. It’s very dated. Had to keep calling reception for hot water in the shower. Needs a complete uplift and the staff were not the friendliest.
真實旅客
於 2024 年 12 月住了 2 晚
6/10 一般般
Carole
情侶出遊
2024 年 12 月 30 日
喜歡:整潔度、員工素質和設施服務
Good location hotel a little dated
Carole
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Lisa
2024 年 12 月 21 日
Lisa
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Christopher
2024 年 12 月 21 日
Christopher
於 2024 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2024 年 12 月 15 日
喜歡:整潔度、員工素質和客房舒適度
Overnight gem
Really nice place for an overnight stay although nearby road was noisy.
Great nreakfast and friendly staff. Its an 8/10 overall.