上海靜安瑞吉酒店提供池畔酒吧、2 間咖啡廳和乾洗/洗衣服務等設施服務,而且離人民廣場和南京路購物區很近。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa The Spa at The St. Regis Shanghai Jingan做個敷體療程、身體去角質或水療。別錯過住宿附設 6 間餐廳的美味餐點。提供客房內免費無線上網,還有2 間酒吧和 24 小時健身俱樂部。
This hotel is owned and operated by a local real estate company. It's questionable whether the staff members are properly trained. Service feels like at a Sheraton in a second tier city in China. Breakfast was horrible, and didn't change at all for the entire 6 nights of stay we were there, except some items were removed from the buffet on Sat and Sun because the cook takes weekend leave.
Hardware is showing wear and tears more than its 7 years of age would warrant. For example, none of the door bells in any one of the rooms is not rubbed off and showing the light coming from behind the button. One of our rooms had horrible air circulation and smelled like mold every time you walk in.
Service at the buffet is slow to clean the tables. Feels like dining at a canteen with tables piled with garbage around you. Staff do not greet guests, and would fight with guest over access to a narrow pathway in the restaurant.
Pointed out to the doorman that the front of the hotel rug is crumbled and could cause elderly to trip if not straightened. Came back to the hotel hours late and the crumble is still there. Very heartless.
Butler service never takes less than 30 mins for a pot of tea.
Frequent sight of cleaning staff wearing blue shower cap wondering around the hotel hallway - a scene you would never see at Four Seasons.
Location is excellent, however.
Nice staff and the Hotel management gave me compensation after found they have mistake made
SZE NGA YVONNE
於 2023 年 12 月住了 4 晚
8/10 不錯哦
Geoffery
2023年7月5日
Geoffery
於 2023 年 6 月住了 2 晚
4/10 不太好
Tai On,Tseung Kwan O
情侶出遊
2023年6月18日
不喜歡:住宿環境和硬體
Tai On
於 2023 年 6 月住了 1 晚
10/10 有夠讚
Ka Yee
2023年5月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The scale in the bathroom and the gym do not work
The breakfast is not very impressive though all the chefs are very good and food very neat and well done. Missing the Shanghainese dumpling and bun or Chinese pancakes but I understand it’s hard to do but sometimes when breakfast is memorable guest come back to stay for the breakfast
Ka Yee
於 2023 年 5 月住了 2 晚
10/10 有夠讚
Douglas
商務旅客
2023年4月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall I agree with the 9.4 average rating. Nice place. Some of the new hires can use more trainings. The coffee shop food service is only average. Concierge did an excellent job. I give Francis a 5 star