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NH Collection Santiago Casacostanera

3.5 star property
Pet-friendly Santiago hotel connected to a shopping center, steps from Casacostanera

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout drapes
Exterior
Reception
Daily continental breakfast for a fee
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is NT$4,692
NT$4,692 total
includes taxes & fees
Oct 27 - Oct 28

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Fan
Bathrobes
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Fan
Bathrobes
  • 7.56 Ping (25 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Fan
  • 7.56 Ping (25 square meters)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Fan
Bathrobes
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 King Bed

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9.4 out of 10, Exceptional, (892)
The price is NT$3,763
NT$3,763 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

What's nearby

  • Casacostanera - 1 min walk
  • Costanera Center - 3 min drive
  • KidZania Santiago - 4 min drive
  • Parque Arauco Mall - 4 min drive
  • San Cristobal Hill - 14 min drive

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 10 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Millefleur Café Bistró - ‬2 min walk
  • ‪Carnal Prime - ‬4 min walk
  • ‪Osaka Santiago - ‬4 min walk
  • ‪Arca - ‬1 min walk

About this property

NH Collection Santiago Casacostanera

Hotel near Parque Arauco Mall
Located close to Casacostanera and KidZania Santiago, NH Collection Santiago Casacostanera provides shopping on site, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Concierge services, a 24-hour front desk, and free newspapers
  • A water dispenser, 3 meeting rooms, and luggage storage
Room features
All 84 rooms include comforts such as pillow menus and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 36 for adults and USD 18 to 30 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 36 for adults, and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera pet-friendly?

Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of 2024/10/5, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 2024/10/27 start from NT$4,692, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at NH Collection Santiago Casacostanera?

Check-out is at noon.

Does NH Collection Santiago Casacostanera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is NH Collection Santiago Casacostanera located?

Located in Vitacura, this hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall, and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km).

NH Collection Santiago Casacostanera Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 102 out of 191 reviews" "
Rating 8 - Good. 50 out of 191 reviews" "
Rating 6 - Okay. 14 out of 191 reviews" "
Rating 4 - Poor. 18 out of 191 reviews" "
Rating 2 - Terrible. 7 out of 191 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en buena condiciones y el precio razonable para un 3.5 estrellas. Junto a un centro comercial con buenas tiendas, restaurantes, cafeterías y cines. La ducha es muy buena pero esta en una jaula de cristal cerrada por el lado de la habitación de manera algo improvisada con una persianas en mal estado.
Stayed 2 nights in Aug 2024

8/10 Good

silvana

Stayed 1 night in Jun 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious. My number 1 hotel in Santiago-.

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024

10/10 Excellent

EMILIO JOSE, Atenas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Stayed 2 nights in Apr 2024

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

4/10 Poor

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Javier

Business traveler
Liked: Cleanliness, property conditions & facilities
Hotel bueno, pero con desayuno muy simple y fuera del hotel. En bar localizado a 30 m.
Stayed 4 nights in Mar 2024

10/10 Excellent

Pablo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024

10/10 Excellent

Adelina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Stayed 3 nights in Jan 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Juan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and low facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Martina

Stayed 5 nights in Aug 2023

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Bien ubicado al lado del mall. Amplia habitacion, cama super comoda al igual que las almohadas. Acogedora decoración
Stayed 1 night in Jul 2023

4/10 Poor

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Estadía de una noche
El hotel es cómodo, sin embargo me molesto que el agua de la ducha nunca se calentó como corresponde (solo tibia). El personal fue atento e intento ayudarme pero no lograron solucionar el problema. Aún no me devuelven el depósito de seguridad de la tarjeta
Stayed 1 night in Jul 2023

4/10 Poor

CAROLINA

Stayed 3 nights in Jul 2023

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un poco caro para los servicios ofrecidos.
El hotel es bonito, tiene buena ubicación, las habitaciones son muy cómodas, buena calidad de la cama. EL gimnasio es muy pequeño, cumple con los requerimientos básicos. No tiene restaurant, el desayuno es en un restaurant del mall, desayuno está ok pero nada especial. Ciertamente hay hoteles en Stgo con mucho mejor instalaciones y servicios por este precio. El estacionamiento se debe pagar por separado y es muy caro. Muy lindas vistas hacia el cerro San Cristóbal y la Cepal.
Stayed 1 night in May 2023

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities
There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym. I reported it, they acknowledged it, but couldn’t do much. What a pity!
Stayed 4 nights in May 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Stayed 2 nights in Jan 2023