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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and a 24-hour front desk

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Photo gallery for Palmetto Hotel

Reception
Basic Double Room | Laptop workspace, free WiFi, bed sheets
Standard Room | Laptop workspace, free WiFi, bed sheets
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 5 min walk - 0.4 km
  • Casino Gran Almirante - 17 min walk - 1.5 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.7 km
  • Catedral de Santiago - 3 min drive - 3.7 km
  • Estadio Cibao - 4 min drive - 4.6 km

Getting around

  • Cibao Intl. Airport (STI) - 22 min drive

Restaurants

  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪Mr. Grilled - ‬5 min walk
  • ‪Level Lounge - ‬6 min walk
  • ‪KGB Bistro - ‬5 min walk

About this property

Palmetto Hotel

Hotel located in Villa Olga
Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a computer station, and concierge services
  • Smoke-free premises, a water dispenser, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Palmetto Hotel have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

Spanish

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Platino Hotel & Casino

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  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,000 reviews
The price is NT$2,231
NT$2,856 total
includes taxes & fees
Mar 28 - Mar 29
Platino Hotel & Casino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Is Palmetto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmetto Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Palmetto Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palmetto Hotel?

Check-out is at 11:30 AM.

Does Palmetto Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palmetto Hotel located?

Located in Villa Olga, this hotel is within 1 mi (2 km) of Bella Terra Mall, Centro Leon, and Casino Gran Almirante. Monument to the Heroes of the Restoration and Historic San Luis Fort Museum are also within 3 mi (5 km).

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Palmetto Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 162 out of 360 reviews
Rating 8 - Good. 119 out of 360 reviews
Rating 6 - Okay. 33 out of 360 reviews
Rating 4 - Poor. 24 out of 360 reviews
Rating 2 - Terrible. 22 out of 360 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulwahab

Good hotel to rest while passing through Santiago
Stayed 1 night in Dec 2024

10/10 Excellent

Jocelyn

Lovely staff, good breakfast, very clean, great location.
Stayed 8 nights in Aug 2024

8/10 Good

Russell

My stay at Palmetto is always enjoyable
Stayed 2 nights in Nov 2024

8/10 Good

mildred

The hotel is located in the city center. Great location. Good, clean stay.
Stayed 1 night in Nov 2024

6/10 Okay

Louis

There were many Roches
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Nice service. Clean place.
Stayed 2 nights in Nov 2024

4/10 Poor

Lurdes

Disliked: Staff & service
Near hospital and central
Stayed 1 night in Jan 2025

8/10 Good

Russell

A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024

10/10 Excellent

Andre

Great value
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Good place to stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Reynaldo

Very nice hotel and affordable
Stayed 1 night in Dec 2023

10/10 Excellent

Jocelyn

Very friendly and supportive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Surindra

Different
Stayed 3 nights in Jan 2025

10/10 Excellent

JOVANKA

Miguel (the staff that received us upon checking) was excellent, and the breakfast was very good. The hotel is in a very busy street but my room was towards the back and was quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Reiny

The staff is very friendly and the hotel looks new.
Stayed 1 night in May 2024

10/10 Excellent

Jocelyn

Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Good location
Stayed 1 night in May 2024

10/10 Excellent

Jocelyn

Very supportive staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Great Hotel for shorts periods and business trip
Stayed 3 nights in Feb 2024

8/10 Good

ALI

I travel to 2 days for busniess. my customer was located in front the hotel. the rooms are clean, the breakfast is included
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

This is a small, comfortable and friendly hotel in a nice area at a excellent rate.
Stayed 7 nights in Sep 2023

8/10 Good

Russell

This is my go to Hotel when I visit Santiago, all the boxes are checked, as well as the great bang for your buck 👍
Stayed 1 night in Feb 2024

8/10 Good

Juan Domingo

Affortable and Great location
The location is great at the center of the city if you are on a business trip. Very clean with good breakfast.
Stayed 1 night in Dec 2023

4/10 Poor

LUIS

Liked: Cleanliness, staff & service, amenities
Never felt safe, would not recommend this place
Stayed 2 nights in Oct 2024