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AC Hotel Tenerife by Marriott

4.0 star property
Beach hotel with a 24-hour business center and a poolside bar

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for AC Hotel Tenerife by Marriott

Rooftop terrace
Exterior
Premium bedding, minibar, in-room safe, desk
Rooftop bar, ocean views, open daily
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is NT$4,047
Price available on 2024/12/1
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Twin Beds, City View

Family Room, 2 Twin Beds, City View | Street view

Family Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Sofa bed - double
Premium bedding
  • 9 Ping (30 square meters)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

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Nov 19 - Nov 20
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About the neighborhood

Map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003

What's nearby

  • Plaza de Espana - 2 min walk
  • Garcia Sanabria Park - 11 min walk
  • Rambla de Santa Cruz - 15 min walk
  • Tenerife Auditorium - 16 min walk
  • Heliodoro Rodriguez Lopez Stadium - 17 min walk

Getting around

  • Chimisay - 16 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 19 min drive

Restaurants

  • ‪Palmelita - ‬3 min walk
  • ‪100 Montaditos - ‬4 min walk
  • ‪La Escala - ‬2 min walk
  • ‪Bodeguita Canaria - ‬2 min walk
  • ‪Atlántico - ‬2 min walk

About this property

AC Hotel Tenerife by Marriott

Upscale hotel in the city center
At AC Hotel Tenerife by Marriott, you can look forward to a poolside bar, a grocery/convenience store, and a rooftop terrace. The on-site restaurant, AC Lounge, offers breakfast, lunch, and dinner. In addition to shopping on site and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A banquet hall, coworking spaces, and 2 meeting rooms
  • A front-desk safe, a computer station, and smoke-free premises
Room features
All 83 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

Frequently asked questions

Does AC Hotel Tenerife by Marriott have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at AC Hotel Tenerife by Marriott?

As of 2024/11/2, prices found for a 1-night stay for 2 adults at AC Hotel Tenerife by Marriott on 2024/12/1 start from NT$4,047, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AC Hotel Tenerife by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much is parking at AC Hotel Tenerife by Marriott?

Self parking is available for EUR 15 per day.

What time is check-in at AC Hotel Tenerife by Marriott?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AC Hotel Tenerife by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Tenerife by Marriott located?

With direct access to the beach, this Santa Cruz de Tenerife hotel is in the city center and within a 5-minute walk of Plaza de Espana, Plaza Iglesia, and San Francisco de Asis Parish. Nuestra Senora de la Concepcion Church and La Recova Art Center are also within 5 minutes.

AC Hotel Tenerife by Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 211 reviews" "
Rating 8 - Good. 51 out of 211 reviews" "
Rating 6 - Okay. 11 out of 211 reviews" "
Rating 4 - Poor. 0 out of 211 reviews" "
Rating 2 - Terrible. 7 out of 211 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much nicer than I expected for Marriot
Stayed 1 night in Oct 2024

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, but forgetful. When asked to make reservation for extra early taxi to airport, it was left undone. The early morning take-away breakfast which was offered for the early departure was also forgotten. Out of the three days of our stay, two days of housekeeping was not done. We had to ask for towels, because the maid didn’t show up. Disappointing for a 4 star Marriott.
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Amenities
Excellent stay, brilliant hotel. Will return!
Stayed 3 nights in Oct 2024

10/10 Excellent

WLADYSLAW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything 😁
Stayed 7 nights in Sep 2024

10/10 Excellent

Barbara Helen, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near cultural sites and plenty of restaurants. Staff was knowledgeable and helpful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leigh, Green Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a fun part of charming Santa Cruz de Tenerife. The hotel has a gym, a rooftop pool and restaurant, and a restaurant in the smart lobby area. The room itself was quiet, spotless, well-equipped, and very comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location, nice rooftop terrace although the pool is small. Don’t try parking in the hotel parking unless you are very used to parking in very tight spaces! There is cheaper and more spacious public parking just around the corner from the hotel (Plaza de España).
Stayed 5 nights in Jul 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Angel, Carolina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and great roof top bar and pool. Narrow inconvenient basement parking. Hotel’s employee did minimum effort to explain how to access the parking. Next day we use a public parking at 10 minutes walk from the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the port.
Stayed 1 night in Apr 2024

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Quiet, comfy bed and working kettle and Nespresso machine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly 4* hotel: good decor, excellent breakfast and daily cleaning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely new clean hotel. Nice rooms!
Stayed 5 nights in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception staff and lovely room. Gym is very modest.
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty towels , sheets and hallways carpets. No soap holders Tiny showers No suficiente space for luggage Dryer doesn’t work properly
Stayed 5 nights in Mar 2024

6/10 Okay

Nawaz

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ask them multiple times to fix the TV they said they would and still didn’t do anything about it but overall the hotel is nice but quite far out from all of the lively areas.
Stayed 5 nights in Mar 2024

10/10 Excellent

Feliciano

Liked: Cleanliness, staff & service, property conditions & facilities
Not easy parking
Stayed 3 nights in Mar 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

6/10 Okay

Mark, Kanata

We stayed one night during Carnival. It was mostly okay but check in was later than we expected and the room was hot. Not the best experience but not the worst either.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the heart of all that Santa Cruz de Tenerife has to offer. Check in was a breeze. Parking was really tight though. Rooms were just the right size and the hotel as a fun rooftop bar.
Stayed 1 night in Feb 2024

6/10 Okay

Reece

Stayed 5 nights in Jan 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024