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"Fantastic staff/team at the hotel. Stunning views of downtown SF from the marina. It’s better to look at San Francisco, than to stay there. The hotel is tucked away from the freeway and all of Berkeley’s problems. I’ve always felt safe here compared to hotels closer to the city. The heating/AC unit didn’t work in my room and it took over a day to get maintenance to fix it. "

"Staff were friendly enough. Happy to give extra towels becuase we only had 2 for 4 people. Train noise is constant. Breakfast room was cold but breakfast was good. Close to Jack London Square, nit much else worth seeing in Oakland"

"Great hotel. Very nice property. Beautiful grounds. Staff were friendly and professional. "

"Staff and shuttle. The room was spacious and clean "

"Mine was an overnight stay so that I could dress for and attend a company holiday party. The upgrade to a suite was nice and the room was comfortable."

"The lobby is great with lots of areas for sitting, including near an electric fireplace. Also, on the first floor there is a fitness room with treadmills x 2, bicycles x 2, etc, a small pool, a restaurant. Favorite parts about the hotel: Large room, bathroom with large counter space, refrigerator mini and microwave in room on a large counter, LOCATION. The hotel location is great for the Bay Area in that there’s a free Emeryville shuttle called Emery-Go-Round which stops right outside hotel and takes you to BART station. It’s also great location because it’s surrounded by no less than 5 shopping centers, new and upscale right across the street. Movie theater, restaurants, groceries (Trader Joes), take out ( eg Togos and Chipotle, Burger King), etc. Would stay here again if in this area. The lobby staff varies from friendly and helpful to so-so. Great hotel experience all said. "

"What a cool hotel with a huge amount of charm and character! The location is fantastic for walking and access to dining and drinking options. The staff was very helpful, the bar drinks fantastic, and we loved the rooms! What a great hotel! Of course the neighborhood is on the edge of being a bit rough."

"I love it I feel safe "

"Very professional and courteous staff"