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JW Marriott San Antonio Hill Country Resort & Spa

4.5 star property
Luxury hotel with 6 restaurants and 4 outdoor pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

4 outdoor pools, cabanas (surcharge), pool umbrellas
Exterior
Studio Suite, 1 Bedroom, Non Smoking, Golf View | Premium bedding, down comforters, pillowtop beds, in-room safe
6 restaurants, breakfast, lunch, dinner served; Tex-Mex cuisine
Room, 1 King Bed with Sofa bed, Non Smoking, Balcony | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Room service
    Room service
The price is NT$10,317
NT$13,982 total
includes taxes & fees
Nov 25 - Nov 26
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Room options

Available filters for rooms
Showing 23 of 23 rooms

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 12.93 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Hearing Accessible Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Non Smoking, View (Balcony)

Premium bedding, down comforters, pillowtop beds, in-room safe

Signature Room, 2 Queen Beds, Non Smoking, View (Balcony)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed, Non Smoking, View (Mobility/hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 25.24 Ping (83 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Sofa bed
  • 25.24 Ping (83 square meters)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible Room)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Hearing Accessible Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Sofa bed - double
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
Sofa bed - double
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking, Golf View

Studio Suite, 1 Bedroom, Non Smoking, Golf View | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Bedroom, Non Smoking, Golf View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
  • 25 Ping (83 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Blackout drapes/curtains
Pillowtop bed
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Mobility/hearing Accessible)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Down duvet
  • 13 Ping (43 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
23808 Resort Pkwy, San Antonio, TX, 78261

What's nearby

  • TPC San Antonio - 6 min walk
  • Morgan's Wonderland - 20 min drive
  • Six Flags Fiesta Texas - 25 min drive
  • Natural Bridge Caverns - 30 min drive
  • Natural Bridge Wildlife Ranch - 37 min drive

Getting around

  • San Antonio Station - 26 min drive
  • San Antonio International Airport (SAT) - 19 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min drive
  • ‪HTeaO - Stone Oak - ‬6 min drive
  • ‪Marco's Pizza - ‬6 min drive
  • ‪P. Terry's Burger Stand #24 - ‬8 min drive
  • ‪Chipotle Mexican Grill - ‬8 min drive

About this property

JW Marriott San Antonio Hill Country Resort & Spa

Luxury family-friendly hotel near the airport
Located close to Natural Bridge Caverns, JW Marriott San Antonio Hill Country Resort & Spa provides a golf course, free water park access, and game and wildlife viewing. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in a facial, a massage, and a body wrap at Lantana Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Tex-Mex cuisine. Fitness classes are offered at the health club; other things to do include basketball. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a grocery/convenience store.
Other perks include:
  • 4 outdoor pools and a children's pool, with a lazy river, a waterslide, and cabanas
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Concierge services, ATM/banking services, and golf clubs on site
  • Guest reviews speak highly of the helpful staff
Room features
All 1002 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • 65-inch Smart TVs with Netflix, streaming services, and premium channels
  • LED light bulbs, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: USD 32 to 39 for adults and USD 15 to 19 for children
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 18 Oaks
  • Cibolo Moon
  • Crooked Branch
  • High Velocity
  • Rivertop Grill

Things to do

  • 2 outdoor tennis courts
  • 2 spa tubs
  • 24-hour gym
  • 36-hole golf course
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Game viewing
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Lazy river
  • Library
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (260,000 square feet of space)

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 10 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to October 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.240 percent destination fee will be charged
  • Resort fee: USD 56.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 39 for adults, and USD 15 to 19 for children
  • Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 29 per day (in/out privileges)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa

Frequently asked questions

Does JW Marriott San Antonio Hill Country Resort & Spa have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at JW Marriott San Antonio Hill Country Resort & Spa?

As of 2024/11/5, prices found for a 1-night stay for 2 adults at JW Marriott San Antonio Hill Country Resort & Spa on 2024/11/25 start from NT$10,317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott San Antonio Hill Country Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott San Antonio Hill Country Resort & Spa?

Self parking is available for USD 29 per day. Valet parking is available for USD 45 per day.

What time is check-in at JW Marriott San Antonio Hill Country Resort & Spa?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at JW Marriott San Antonio Hill Country Resort & Spa?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is JW Marriott San Antonio Hill Country Resort & Spa located?

This family-friendly San Antonio hotel is located near the airport, 11.7 mi (18.8 km) from Morgan's Wonderland, and within 20 mi (32 km) of The Shops of La Cantera and Six Flags Fiesta Texas. San Antonio Zoo and Aquarium and Natural Bridge Caverns are also within 25 mi (40 km).

JW Marriott San Antonio Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1009 reviews" "
Rating 8 - Good. 170 out of 1009 reviews" "
Rating 6 - Okay. 93 out of 1009 reviews" "
Rating 4 - Poor. 55 out of 1009 reviews" "
Rating 2 - Terrible. 34 out of 1009 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selia

Stayed 1 night in Aug 2024

10/10 Excellent

MAHER

Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place
Stayed 3 nights in Oct 2024

10/10 Excellent

Louis

Stayed 3 nights in Sep 2024

10/10 Excellent

Hondo

Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a nice weekend! Beautiful property…very family friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Stacy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great trip with plenty to do with the family. Bathrooms could use some updating.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

4/10 Poor

Oscar

Stayed 2 nights in Aug 2024

10/10 Excellent

Neiruz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you, the girls loved it coming back sure 😉
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio, San Antonio

Stayed 2 nights in Sep 2024

10/10 Excellent

Ramona

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We swam at the facility and were taken care of perfectly. The only thing is that maybe some different kind of cleaning supplies should be used. The room we were in smelled a bit musty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natasha

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dillon

Stayed 1 night in Aug 2024

8/10 Good

Talia

Stayed 1 night in Aug 2024

10/10 Excellent

Thuy, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

KAREN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. We celebrated a birthday trip for my daughter and myself, along with our family. Unfortunately the pool water was fairly cold. Since advertising, you have heat controlled pools, we were disappointed since we chose this resort for swimming. Most people were jumping out of the pool after stepping in and stating the same. The hotel was great and we were allowed a late checkout to try the pool again, but unfortunately, we mostly kept to the hot tub. I think this is a 5 star property during hot temperatures in the summer, we missed the heat by a week. Beautiful resort!
Stayed 1 night in Sep 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the JW. The property was very well maintained. Our rooms was clean and comfortable. The noise from disrespectful kids running up and down the hall was bothersome but not the hotels fault. There are plenty of options to eat or get a drink on site. We really liked that there were lots of places to hang out, to either play games, sit and visit or just curl up with a book. We loved the fireplaces all over the property. The water park area was great, even for an older couple without children. We were there Labor Day and the two days following. Once the holiday crowd left, we felt like we nearly had the resort to ourselves. They did close down the restaurant and bar in the water park because it was so slow which was inconvenient, but the small crowd made it worth it. We will definitely be back again and recommend to our family and friends.
Stayed 3 nights in Sep 2024

10/10 Excellent

alma b

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience ! Highly recommend. Staff were always courteous, cheerful and accommodating. The water park was a plus!
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters at the lobby were amazing and one of the clerks made us feel very safe and comfortable since we arrived.
Stayed 4 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024