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"Amazing resort hotel in a beautiful area. 5 minute walk from Niigata station. Surrounded by lots of great restaurants. "

"We are a family of 3 staying one night in a room with private bathroom. The woman that checked us in was polite and helpful. She pointed out the nearest Family Mart where we got dinner and the next morning's breakfast. Since everything closes early near the port the 20 minute walk to Family Mart was the closest place to get food. She pointed out that there was a dining area and kitchen on the 3rd floor so we didn't have to eat in our room. Where they went above and beyond was after we checked out and had returned to Tokyo. It wasn't until that moment that our son realized he left his expensive CRT overnight contact lens in the room. We called the next morning and they had found it in the room. They shipped it to our hotel in Tokyo that day and it showed up the next evening. So thank you to the staff at Guesthouse Zink for helping us out."

"The room was well designed and very comfortable."

"Rosencat is an excellent accomodation in a well maintained and beautifully renovated traditional Japanese home. The building amenities are classy and so are the proprietors. They have an excellent guest service approach, and the accomodation is excellent value for money."

"The Staff at this hotel/ryokan were so exceptionally friendly and hospitable. Greeted me by name every time I entered the hotel. The room was comfortable, clean and quiet. I would stay there again! Also breakfast was delicious!"

"Absolutely stunning and serene property "