Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

4.0 star property
Hotel in Rising Fawn with 4 restaurants and a golf course

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

Outdoor pool, sun loungers
Exterior
Ballroom
Lobby
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar
  • Housekeeping
The price is NT$6,921
NT$9,898 total
includes taxes & fees
Jan 1 - 2025/1/2

Room options

Available filters for rooms
Showing 29 of 29 rooms

Superior Room, 2 Queen Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Mountain View (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View (Lookout)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Superior Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Highlands)

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 21 Ping (69 square meters)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Lookout St, Transfer Shower, Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Queen Beds (Woodland Jr)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 16 Ping (53 square meters)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, Mountain View (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Highlands)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 20 Ping (66 square meters)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 20 Ping (66 square meters)
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Selah Spa)

Highlights

Soundproofed
Private indoor spa tub
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
  • 12 Ping (40 square meters)
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Junior Room, 1 King Bed (Mobility, Fairway Jr)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 16 Ping (53 square meters)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Fairway)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Down duvet
  • 16 Ping (53 square meters)
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Hearing)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

Junior Room, 1 King Bed, Accessible (Mobility, Roll-In Shower, Fairway Jr)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 16 Ping (53 square meters)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Mobility, Transfer Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Transfer Shower, Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
  • 11 Ping (36 square meters)
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Balcony (Traditional)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

Map
243 Cloudland Drive, Rising Fawn, GA, 30738

What's nearby

  • Lookout Mountain - 23 min drive
  • Rock City - 35 min drive
  • Ruby Falls - 40 min drive
  • Chattanooga Convention Center - 42 min drive
  • Hamilton Place Mall - 55 min drive

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 55 min drive

Restaurants

  • ‪Canyon Grill - ‬13 min drive
  • ‪Pigeon Mountain Country Store - ‬25 min drive
  • ‪Cross Roads Restaurant - ‬16 min drive
  • ‪Cafe 136 - ‬13 min drive
  • ‪Lookout Mountain Pizza Company - ‬13 min drive

About this property

Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton

Upscale hotel in the mountains
At Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton, you can look forward to a golf course, a poolside bar, and concerts and live shows. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Treat yourself to spa services, such as a massage, a body wrap, or a facial. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and French cuisine. Yoga classes are offered at the 24-hour gym; other things to do include hiking/biking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and a firepit.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A banquet hall, wedding services, and an elevator
Room features
All 245 rooms have comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and tubs or showers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered valet parking on site (USD 43 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 35 per person
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Auld Alliance
  • Croft
  • Skyside
  • The Pocket Cafe

Things to do

  • 24-hour gym
  • 36-hole golf course
  • Books
  • Concerts/live shows
  • Free bicycle rentals
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • TV in common areas
  • Yoga classes

Family friendly

  • Fenced pool
  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (17,753 square feet of space)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Telescope
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 52.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Lending library access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Uncovered valet parking fee: USD 43.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cloudland At Mclemore Resort Lookout Mountain Curio Hilton
Cloudland at McLemore Resort Lookout Mountain Curio by Hilton

Frequently asked questions

Does Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton on 2025/1/1 start from NT$6,921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton pet-friendly?

Yes, Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton?

Valet parking is available for USD 43.00 per day.

What time is check-in at Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 75 (subject to availability).

What time is check-out at Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton located?

Situated in the mountains, this spa hotel is 20.9 mi (33.6 km) from Rock City and 23.8 mi (38.3 km) from Ruby Falls.

Cloudland at McLemore Resort Lookout Mountain, Curio by Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

10/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Benjie, Graceville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jonanthan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, beautiful, and lots of nice hiking trails
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough good things about this hotel—it’s gorgeous, there are walking trails, and the views are incredible. I can’t wait to return!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

shownie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return again
Very relaxing. Enjoyed every moment. The spa was my favorite part.
Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
This property has been nothing short of amazing! Already planning on coming back this year.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff.
Staff was very friendly and accommodating. Truck was parked in valet parking which was over a mile away, anytime I needed it. It was there within five minutes.
Stayed 2 nights in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in July 2024. The property just opened to the public in May. We had to wait quite some time at one of the restaurants within the resort and some of the others were closed during our stay. Assuming that they are still short staffed, we decided to overlook that inconvenience. We thoroughly enjoyed our stay and plan to go back in the future.
Stayed 2 nights in Jul 2024

6/10 Okay

Lindsay

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tyler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with beautiful views. Staff is friendly. Love the pet friendly aspect and relatively cheap fee for bringing our two pups. There are easy trails on the property that allowed us to walk to dogs to get them tired before heading to the pool or out to eat. Cloudland canyon state park is very close and enjoyable. The food wasn’t what I would consider spectacular, but I did enjoy the French toast at Croft or craft or whatever it’s called. The “aud..” restaurant had some of the best boudin I’ve ever had. Dry aged ribeye was way over priced, in my opinion. Pool didn’t have quite enough shaded space for the heat in early July. Not enough chairs at the pool yet either. Big crowd for the 4th of July and since they just opened in May, I assume they will adjust to accommodate such crowd. We loved it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Dustin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and views! Seemed a little short staffed which led to slow service at times, but overall a great overnight stay. I do think the golf course is a little over valued at $275. The course was not I. premium condition (tee boxes were beat up, and we even teed off a mat at one point). Only 2 bottles of water are included at that price, and we did not see any free water stations. Also did not see a beverage cart at all on the back 9. Hotel fantastic, golf course a little pricey for what you get.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous property, service isn’t very good
Gorgeous property overlooking the mountains. We had several service issues, including long, long waits are the restaurants and incorrect orders (multiple times.) Our waitress at the Croft also told us she was so busy because the waitresses are also required to wash the dishes of their guests. When we checked out, there were hundreds of dollars in charges that were incorrect and thankfully were caught and resolved. They really try to nickel and dime you for everything at this resort. So, all-in, the property is spectacular and five-star. The service is 3-star right now but hopefully they can fix things as time goes on.
Stayed 2 nights in May 2024

2/10 Terrible

William

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
WORST Experience ever for a hotel
We booked to stay one night. The first issue was the directions listed on their site, it was incorrect which lead to me driving over 45 mins more than necessary, and after speaking with the front clerk many people had the same issue. Second issues, we booked a room with a view of the valley instead we got a view of the parking lot, we requested the room we booked but was told no. Third, the food was not very good, it was hot, but not good at all, I would give the food one star. Also most to the food items on the menu were not available. Next issue we purchased an upgrade for the breakfast buffet, but they did not have one and I ended up paying more for food and was never given a refund for the buffet. The staff was nice, but did not seem sure of what they could and could not do. I understand this is a new hotel but if I am going to spend 500.00 for one night, I expect everything to be up to par. I would NOT recommend this place to my worst enemy, it was clean and people were generally nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View view and view
Lækker beliggenhed. Fortryllende
Stayed 1 night in Jul 2024