2/10 Terrible
Terry
Traveled with partner
2025/1/16
Liked: Cleanliness
Disliked: Staff & service, amenities
We got stuck in Raleigh after a long transatlantic flight and need somewhere to stay for the night. I picked this place because they listed airport shuttle and room service (we were arriving late and had just gotten off a 10 hour flight and wanted to be able to get something to eat). I called the hotel to find out where to get the shuttle and they told me the driver called off. Do we had to pay for a uber. Got to the hotel at 9:30 and they told us the Resturant closed at 10 and do did room service. Also the Resturant had a limited menu. We were told it was because of the time. We’re both vegetarian so there wasn’t much to eat. They also informed us that they didn’t have a driver for the morning either and that we would have to take another uber. The next morning I called the front deft at 5am and asked them to call us a cab. They told me they don’t know how…. The lady at the font desk reimbursed us $15 to cover the $40 we spent in uber fees. This place isn’t a Hilton, it’s a motel 6 at best…..
Terry
Stayed 1 night in Jan 2025