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Holiday Inn Queenstown Frankton Road, an IHG Hotel

4.0 star property
Lakefront hotel with a 24-hour fitness center and a sauna

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Queenstown Frankton Road, an IHG Hotel

In-room safe, desk, laptop workspace, blackout drapes
Exterior
Bar (on property)
Breakfast, dinner served; British cuisine, alfresco dining
Breakfast, dinner served; British cuisine, alfresco dining

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Gym
The price is NT$4,260
NT$4,899 total
includes taxes & fees
Jan 12 - 2025/1/13

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 2 Double Beds, Lake View

Premium Room, 2 Double Beds, Lake View | In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 7.56 Ping (25 square meters)
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 6.63 Ping (22 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, Multiple Beds, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, Multiple Beds, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 7.56 Ping (25 square meters)
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 7.87 Ping (26 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 8 Ping (26 square meters)
  • Resort view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 8 Ping (26 square meters)
  • Lake view
  • Sleeps 2
  • 1 King Bed

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Restaurant
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9.2 out of 10, Wonderful, (952)
The price is NT$6,332
NT$7,282 total
includes taxes & fees
Jan 12 - 2025/1/13
Holiday Inn Express And Suites Queenstown, an IHG Hotel
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About the neighborhood

Map
594 Frankton Road, Queenstown, 9348

What's nearby

  • Queenstown Gardens - 4 min drive
  • Queenstown Beach - 5 min drive
  • Queenstown Mall - 5 min drive
  • Kiwi and Birdlife Park - 6 min drive
  • Skyline Queenstown - 6 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Cookie Time - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Rata - ‬5 min drive

About this property

Holiday Inn Queenstown Frankton Road, an IHG Hotel

Upscale eco-certified hotel near Kiwi and Birdlife Park
Located close to Queenstown Arts Centre and Queenstown Mall, Holiday Inn Queenstown Frankton Road, an IHG Hotel provides a terrace, a garden, and a playground. For some rest and relaxation, visit the sauna or the spa tub. The on-site British cuisine restaurant, Seasons Restaurant + Bar, offers breakfast, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge)
  • Multilingual staff, a porter/bellhop, and a 24-hour front desk
  • Luggage storage, a computer station, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 75 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Korean, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Uncovered self parking on site (NZD 20 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Seasons Restaurant + Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Playground
  • Sauna
  • Ski storage
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Uncovered self parking fee: NZD 20 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Goldridge Queenstown
Holiday Inn Queenstown Frankton Road Hotel
Goldridge Resort Queenstown
Goldridge Hotel Queenstown
Holiday Inn Frankton Road Hotel
Holiday Inn Frankton Road

Frequently asked questions

Is Holiday Inn Queenstown Frankton Road, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Queenstown Frankton Road, an IHG Hotel?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Holiday Inn Queenstown Frankton Road, an IHG Hotel on 2025/1/12 start from NT$4,260, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Queenstown Frankton Road, an IHG Hotel?

Self parking is available for NZD 20 per day.

What time is check-in at Holiday Inn Queenstown Frankton Road, an IHG Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Queenstown Frankton Road, an IHG Hotel?

Check-out is at 10 AM.

Where is Holiday Inn Queenstown Frankton Road, an IHG Hotel located?

This family-friendly Queenstown hotel is located near the airport, within 3 mi (5 km) of Queenstown Arts Centre, Queenstown Mall and Underwater Observatory. Kiwi and Birdlife Park and Skyline Queenstown are also within 3 mi (5 km).

Holiday Inn Queenstown Frankton Road, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 407 out of 981 reviews" "
Rating 8 - Good. 382 out of 981 reviews" "
Rating 6 - Okay. 131 out of 981 reviews" "
Rating 4 - Poor. 45 out of 981 reviews" "
Rating 2 - Terrible. 16 out of 981 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Anupam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This is a decent and quiet property. The overall property conditions and facilities are quite good, although our stay was clouded by some poor service/communication which we faced during our two nights stay at the Holiday Inn - Frankton Road Queenstown. We were advised by the receptionist / duty manager (around 3 pm) that the restaurant would be open for dinner up until 9 pm. Considering our lunch was quite decent, we opted to have our dinner as well as other meals at the hotel (restaurant). However when we arrived for dinner at approx 8 pm and were asked to take a seat, another member of the staff advised us that the last dinner service ended at 8pm and they could not serve us anymore as they were too busy serving a group. While we understand and appreciate a hotel should look after its bigger clienteles. we did not expect such poor communication from a chain hotel. At the very least, one of the staff could have informed us, given we were advised only couple hours earlier that dinner would be served until 9 pm. A clear example of the right not knowing what the left hand is doing! My partner and I left the restaurant with a bad taste, given we were initially allowed to enter and sit at the restaurant. As a newly wedded couple from Australia, I will not be returning or recommending this hotel to anyone.

10/10 Excellent

HAIMING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view
Stayed 2 nights in Oct 2024

10/10 Excellent

Jaycil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are excellent and so are the staff.
Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resturaunt was excellent. Amazing Italian food Best ive had
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight
Comfortable for an overnight stay. Location is not convenient if you want to go to town.
Stayed 1 night in Aug 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, quiet, view from room balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jul 2024

10/10 Excellent

Reda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean, friendly and tidy accomodation to stay in. Modern bathroom, but no fan or ventilation to let out air/steam. The staff are super friendly and helpful. Only a few mins drive to Queenstown town centre. Not walking friendly. Would definately stay again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheung Yin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Building a bit old otherwise everything was great.
Stayed 1 night in Jul 2024

6/10 Okay

QURAT-UL-AIN

Traveled with family and small children
Liked: Cleanliness, staff & service
To my surprise my room was on ist floor..there was no lift..and to me it looks like motel room as the rooms were not outside separate area.. Didn't like such thing in hotel like holiday in.. Parking was also very inconvenient.. I was surprised how they have give 4start to a hotel where there is no lift and family has to do with all the bags after long travel thru stairs.. I was very disappointed with all this..as i travelled many countries and had stay in many hotels but never expected a motel in a hotel..
Stayed 1 night in Jul 2024

6/10 Okay

Mohan

Liked: Cleanliness
Room nice & clean but noisy and too dry. Not close to the town center.
Stayed 1 night in Jul 2024

8/10 Good

Happy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 1 night in Jul 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice seevice
Stayed 9 nights in Jul 2024

10/10 Excellent

mayur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jul 2024

10/10 Excellent

Dorothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated however view was incredible and staff amazing
Stayed 1 night in Jul 2024

6/10 Okay

Anand

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
The only issues I had was wifi was not upgraded it kept cutting off if you are look for wifi speed more then 20 mbps this is not your place
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One negative point...air conditioning outside of our room is very noisy!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dilshi’s

Stayed 3 nights in Jun 2024

10/10 Excellent

Liam

Stayed 3 nights in Jun 2024

6/10 Okay

Briar

Traveled with partner
Liked: Cleanliness, staff & service
Place was okay, staff were nice but shower head was broken like someone had dropped it, was noisy all night with some loud humming noise and the people staying in a room near us. Asked for a fan for the room but couldn’t get one

10/10 Excellent

Robyn

Liked: Amenities
I enjoyed my stay here. Great location. Breakfast was varied & plentiful. Room was clean & bed comfy
Stayed 7 nights in Jun 2024