6/10 Okay
Alenai
Traveled with partner
2024/12/18
Liked: Staff & service
Disliked: Amenities
An old house turned into a boutique hotel. Staff attentive and polite, right across the Fairmont and just a few blocks from the Quebec epicenter. Can’t give all the stars I would like when rooms are not well cleaned (you can step into debris when you walk barefoot inside your room). You need to place a “service” sign in your room door if you want it serviced, if you forget, they won’t do it. Staff will leave after 8 pm and you are on your own. Parking is around the block and not connected to the property which is not convenient and there is no elevator, meaning that if you are not on the first floor, you will have to carry all your luggage 2 or 3 floors up, so plan accordingly. For $375 tax & fees we were expecting more.
Alenai
Stayed 4 nights in Dec 2024