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Bahia Principe Fantasia Punta Cana - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 2 outdoor pools

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bahia Principe Fantasia Punta Cana - All Inclusive

Aerial view
2 outdoor pools, free cabanas, pool umbrellas
View from room
Beach bar
Beach bar
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.60 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.60 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.60 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.6 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Vistas al Castillo

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Vistas al Castillo

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.60 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Room

In-room safe, desk, blackout drapes, iron/ironing board

Room

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle Front

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle Front

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.6 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.60 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe - Frente al Castillo

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe - Frente al Castillo

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.6 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 14 Ping (46 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Deluxe Castle View

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite Deluxe Castle View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 13.6 Ping (45 square meters)
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Carretera Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach - 10 min walk
  • Punta Blanca Golf Course - 12 min walk
  • Cana Bay Golf Club - 8 min drive
  • Iberostar Golf Course - 8 min drive
  • Cortecito Beach - 20 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 33 min drive

Restaurants

  • ‪Restaurante Colonial - ‬10 min walk
  • ‪Lobby Bar Fantasia - ‬3 min walk
  • ‪restaurante la isabela - ‬8 min walk
  • ‪Maiko - ‬8 min walk
  • ‪Garden Grill - ‬4 min walk

About this property

Bahia Principe Fantasia Punta Cana - All Inclusive

Upscale all-inclusive property near Cocotal Golf and Country Club
Take advantage of a free breakfast buffet, a casino, and free water park access at Bahia Principe Fantasia Punta Cana - All Inclusive. With a white sand beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body scrub, and a manicure/pedicure at Bahia Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. The gym offers yoga classes and fitness classes; other things to do include ecotours, snorkeling, and skydiving. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Supervised childcare (surcharge), a banquet hall, and beach towels
  • Guest reviews speak highly of the family-friendly amenities, beach locale, and pool
Room features
All 512 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • Flat-screen TVs with premium channels
  • Balconies or patios, separate sitting areas, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 2 outdoor pools
  • Arcade/game room
  • Casino (5,931 square feet of space)
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Karaoke
  • Playground
  • Sauna
  • Scuba diving
  • Skydiving
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free water park access
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Twin sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Luxury Bahia Principe Fantasia All Inclusive Punta Cana
Fantasia Bahia Principe All Inclusive All-inclusive property
Luxury Bahia Principe Fantasia Punta Cana
Luxury Bahia Principe Fantasia
Luxury Bahia Principe Fantasy
Fantasia Bahia Principe Punta Cana All Inclusive
Fantasia Bahia Principe All Inclusive
Luxury Bahia Principe Fantasia All Inclusive
Bahia Principe Fantasia Punta Cana
Fantasia Bahia Principe Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana All Inclusive
Bahia Principe Fantasia Punta Cana - All Inclusive Punta Cana

Frequently asked questions

Does Bahia Principe Fantasia Punta Cana - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bahia Principe Fantasia Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Fantasia Punta Cana - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Fantasia Punta Cana - All Inclusive?

Check-out is at noon.

Does Bahia Principe Fantasia Punta Cana - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Fantasia Punta Cana - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Bahia Principe Fantasia Punta Cana - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 15-minute walk of Arena Gorda Beach and Punta Blanca Golf Course. Cana Bay Golf Club and Iberostar Golf Course are also within 3 mi (5 km).

Bahia Principe Fantasia Punta Cana - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 966 out of 1780 reviews" "
Rating 8 - Good. 364 out of 1780 reviews" "
Rating 6 - Okay. 218 out of 1780 reviews" "
Rating 4 - Poor. 113 out of 1780 reviews" "
Rating 2 - Terrible. 119 out of 1780 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Loan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food was not that good
Stayed 5 nights in Jan 2025

6/10 Okay

Aly

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely crowded beach, "train" to beach was always full and we had to walk. There are not enough staff to help with restaurants. The best restaurants were consistently booked ahead of time so book as soon as you arrive
Stayed 6 nights in Dec 2024

10/10 Excellent

Michaela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 6 nights in Jan 2025

4/10 Poor

Destiny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

BORHAN

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, with a stunning design and many activities to do with kids. The staff is incredible—always helpful, ready to assist, and very kind, especially with children. Communication with the staff was excellent, and their willingness to collaborate made our stay even more enjoyable. There are plenty of activities for kids, and everything is very clean. The beach is gorgeous, well-maintained, and spotless. The transportation within the resort and to nearby locations, including the beach and other hotels, is very convenient. Everything about this place is amazing, and I would love to come back!
Stayed 5 nights in Jan 2025

6/10 Okay

Sorina

Traveled with family and small children
Disliked: Staff & service
The beach area was beautiful and with the VIP access we had access to multiple pools and all of the restaurants. The restaurants were very good though the drinks were usually very weak. The french restaurant was my favorite. The buffets were very good as well, especially on Christmas Eve, however there was a bit of chaos with the amount of people. The beach buffet was excellent as well with freshly cooked steaks, pork chops and seafodd paella. The kids water park as well is amazing, lots of slides. Mosquitos were rampant in the lobby and restaurant terraces, even though we had repellent on. Some of the amenities they should not advertise, like the games area, and the teen "loft". The games area was damaged from a flood and the loft was smelly and grungy. The rooms were nice ans spacious and there was a wonderful sweets and chocolate tray when we arrived. The sofa bed was all made up as well for our kid and it was perfect for her. Unfortunately, they advertised a car transfer service from the airport which never showed up despite booking and paying in advance (or maybe because of it). To get my lost money I had to go through Visa as they were not answering by phone or email. The hotel could do nothing as they had to "work with their supplier". On a previous trip I had arranged transfer with a different company and had no issues. The hotel should not be promoting a supplier they have not fully vetted and have no way of refunding guest's money. They offered absolutely nothing.
Stayed 7 nights in Dec 2024

2/10 Terrible

Rami

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin: we were large group of 5 families, expected long check in. Wilson helped us out by finding us rooms in the same building and close to each others which was very helpful. He was very friendly and accommodating and did upgrade our rooms to Castle view. They have at every building a family concierge service to assist with anything I guess, Rosa in building 98 was extremely helpful and friendly and helped us out with dinner reservations. It was very disappointing to learn the dinner reservations can be made 10 days in advance and even before arriving at the hotel. Nothing was mentioned about this when we booked our hotel. We couldn’t try all restaurants because of this and had to repeat one of the restaurants twice The beach: short walk through Esmeralda and you get there. They have towels at the esmeralda pool for you to take to the beach. You can’t relax at the beach as you feel that you are at the flea market with plenty of vendors coming in trying to sell you something (cigars, boat rides, jewelry…etc). We didn’t enjoy the beach much as it was very windy. Larimar: open buffet, we used it daily for breakfast. The staff were unfriendly. Food quality is way below average, everything looks not fresh. Pool snacks: not a lot of option, pizza/hotdog/cheese sandwich/ Bars: plenty of bar options everywhere, again you don’t feel welcomed when you order your drinks Coffee: one brew coffee stand at the lobby, not that great. Cookies and cake next to it, not fresh Ital
Stayed 5 nights in Jan 2025

6/10 Okay

Anthony

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
This property could use some updating and staff training.
Stayed 5 nights in Jan 2025

4/10 Poor

Nankumar

Traveled with family
Disliked: Staff & service
The Staff at the Buffet was very rude, they ignore you if you ask a question. I was told I had to wait for some coffee and if I want faster service I can dine inside. My family finish eating and we could not get anything to drink. My kids waited in line for almost 1 hr. and half to get their face painted. when they were next the girl came can say oh we have to close off. waste of time. My little daughter was in tears. I am very disappointed and will never go back there.
Stayed 3 nights in Dec 2024

6/10 Okay

Shawn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, no issue there. Was very busy being a Holiday week and maybe that attributed to issues we experienced. Our issue was the food was really bad. Understand hard to cook for thousands of people, but it was just bad. No seasoning, cold, sitting out too long, etc.
Stayed 6 nights in Dec 2024

6/10 Okay

Samer Alexander

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rich in entertainment but facility is outdated. Also, food and beverages are below average
Stayed 5 nights in Jan 2025

8/10 Good

Dayana Gonzalez

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great for children
Stayed 5 nights in Nov 2024

6/10 Okay

Tito

Stayed 3 nights in Dec 2024

10/10 Excellent

Madia

Stayed 3 nights in Dec 2024

10/10 Excellent

Richard William

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great experience for our family of 5. Room was large and confortable. Staff was excellent in all areas. The nighttime shows were family friendly and fun. The dining options were very good with a nice variety. No skimping with the all inclusive option as staff was willing to fill drinks and accommodate dining requests without batting an eye. Bring lots of sunscreen and mosquito repellent for the evening. I definitely recommend for a family vacation.
Stayed 5 nights in Dec 2024

6/10 Okay

Maciej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. Our second time at fantasia. Love the beach and beach restaurant and bar. A La carte restaurants are pretty good quality. Room cleanliness is good.
Stayed 6 nights in Dec 2024

6/10 Okay

Weiqiang

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Overall, we appreciate the variety of activities and dining options available at the hotel. However, we did notice that the floor can be quite slippery due to the frequent rain and the flooring material. Additionally, there was a noticeable odor in the hallway, and the water temperature could be uncomfortably hot during the day. While the staff are very friendly, communication may be a bit challenging for those who do not speak Spanish.
Stayed 8 nights in Dec 2024

4/10 Poor

Daniela

Traveled with family
Disliked: Cleanliness
This is not a 5 star resort. Lacked cleanliness, food quality was poor, resort needs extensive maintenance and customer service leaves a LOT to be desired.
Stayed 6 nights in Dec 2024

8/10 Good

Akhila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff could be more accommodating.
Stayed 3 nights in Dec 2024

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Scott Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Yauheniya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options was great, however it was impossible to make a reservation for some restaurants due to amount of people in the hotel i believe.
Stayed 10 nights in Dec 2024

10/10 Excellent

Ievgen

Stayed 9 nights in Dec 2024

8/10 Good

Vishal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process at the lobby was time consuming even though after completing online check-in through the app. The staff lacks English language capability which adds additional challenges for non-Spanish speakers. The dining options were ok with limited options for vegetarians and vegans. The biggest problem being no clear indication of the food is really a vegetarian or not. There are some indicators but not sufficiently clear. The Christmas entertainment activities and events were decent but nothing much fancy. The bike tour was a joke with bikes in terrible condition. Overall, a good trip but the value for money at Bahia-Punta Cana is not great as compared to Moon Palace-Cancun as they provide vide much more for the same/similar cost coming in from the US.
Stayed 5 nights in Dec 2024