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Armony Marival Resort & Spa Punta de Mita - MGallery collection

4.5 star property
Adults-only beachfront property with 5 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Armony Marival Resort & Spa Punta de Mita - MGallery collection

Private beach
Signature Suite, 2 Bedrooms (Ocean View) | Balcony view
Terrace/patio
Suite Wellness | Minibar, in-room safe, desk, laptop workspace
Aerial view
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All inclusive
  • Room service
The price is NT$22,660
NT$22,660 total
includes taxes & fees
Jan 5 - 2025/1/6

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, View (Jungle View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, View (Jungle View)

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Jungle View. Swim Up Pool)

View from room

Room, 1 King Bed, View (Jungle View. Swim Up Pool)

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Garden View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 24 Ping (79 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Partial Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 10 Ping (33 square meters)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms (Ocean View)

Minibar, in-room safe, desk, laptop workspace

Signature Suite, 2 Bedrooms (Ocean View)

Highlights

Air conditioning
Dining table
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Designer toiletries
  • 34 Ping (112 square meters)
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Partial Ocean View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 24 Ping (79 square meters)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Partial Ocean View

Highlights

Air conditioning
Dining table
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
  • 34 Ping (112 square meters)
  • Partial sea view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bed

View all photos for Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Designer toiletries
Hair dryer
  • 24 Ping (79 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
2 bedrooms
Designer toiletries
Hair dryer
  • 24 Ping (79 square meters)
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, View (Jungle View)

Suite, 1 King Bed (Jungle View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, View (Jungle View)

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 20 Ping (66 square meters)
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom (Ocean View)

Minibar, in-room safe, desk, laptop workspace

Signature Suite, 1 Bedroom (Ocean View)

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Designer toiletries
Hair dryer
  • 24 Ping (79 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed, View (Jungle View)

Minibar, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, View (Jungle View)

Highlights

Air conditioning
Plasma TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
Designer toiletries
Hair dryer
Bathrobes
  • 20 Ping (66 square meters)
  • Valley view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Carretera a Punta de Mita Km 8.3, Punta de Mita, NAY, 63734

What's nearby

  • Punta de Mita Sea Pool - 6 min drive - 4.7 km
  • Destiladeras Beach - 9 min drive - 3.6 km
  • Punta Mita Golf Club - 14 min drive - 13.0 km
  • Punta de Mita Beach - 15 min drive - 9.7 km
  • Playa Bucerias - 19 min drive - 10.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 44 min drive

Restaurants

  • ‪Coco Cafe at Secrets/Dreams Bahia Mita - ‬5 min drive
  • ‪Manatees Pool Lounge - ‬5 min drive
  • ‪Bluewater Grill - ‬5 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬6 min drive
  • ‪Himitsu - ‬6 min drive

About this property

Armony Marival Resort & Spa Punta de Mita - MGallery collection

Luxury property near Bay of Banderas
Take advantage of a swim-up bar, a poolside bar, and a free daily manager's reception at Armony Resort & Spa All Inclusive Adults Only future MGallery. This property is a great place to bask in the sun with a private beach and beachfront dining. Indulge in a manicure/pedicure, a deep-tissue massage, and hydrotherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner, and ocean views. Yoga classes are offered at the gym; the property also has a terrace, a garden, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and 4 bars.
Other perks include:
  • 5 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and an elevator
  • A porter/bellhop, a reception hall, and tour/ticket assistance
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 265 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • Plasma TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

All-inclusive room rates at Armony Resort & Spa All Inclusive Adults Only future MGallery are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blend
  • Divum
  • Essence
  • Insú - Sky Lounge
  • La Brise

Things to do

  • 5 outdoor pools
  • Full-service spa
  • Gym
  • Sauna
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

More

  • Ballroom
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (maximum occupancy 8)
  • Spa fee: USD 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number DRO120223KP9

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Marival Armony Luxury Resort Playa Destiladeras
Marival Armony Luxury Resort
Marival Armony Luxury Playa Destiladeras
Marival Armony Luxury
Marival Armony Luxury Resort All-Inclusive Playa Destiladeras
Marival Armony Luxury Resort All-Inclusive
All-inclusive property Marival Armony Luxury Resort and Suites
Marival Armony Luxury Resort and Suites Playa Destiladeras
Marival Armony Luxury All-Inclusive Playa Destiladeras
Marival Armony Luxury All-Inclusive
Marival Armony Luxury Resort All-Inclusive
Marival Armony Luxury All-Inclusive La Cruz de Huanacaxtle
Marival Armony Luxury All-Inclusive
Marival Armony Luxury Resort Suites
Marival Armony All Inclusive
Marival Armony Luxury Resort Suites All Inclusive
Marival Armony Luxury Resort Suites
Marival Armony All Inclusive

Frequently asked questions

Does Armony Resort & Spa All Inclusive Adults Only future MGallery have a pool?

Yes, this property has 5 outdoor pools.

How much does it cost to stay at Armony Marival Resort & Spa Punta de Mita - MGallery collection?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Armony Marival Resort & Spa Punta de Mita - MGallery collection on 2025/1/5 start from NT$22,660, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Armony Resort & Spa All Inclusive Adults Only future MGallery pet-friendly?

No, pets are not allowed at this property.

How much is parking at Armony Resort & Spa All Inclusive Adults Only future MGallery?

Self parking and valet parking are free at this property.

What time is check-in at Armony Resort & Spa All Inclusive Adults Only future MGallery?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Armony Resort & Spa All Inclusive Adults Only future MGallery?

Check-out is at 11:00 AM.

Does Armony Resort & Spa All Inclusive Adults Only future MGallery provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Are there all-inclusive benefits at Armony Resort & Spa All Inclusive Adults Only future MGallery?

Some rate plans available at this property are all-inclusive.

Where is Armony Resort & Spa All Inclusive Adults Only future MGallery located?

Nestled on the beach, this Punta de Mita property is within 3 mi (5 km) of Bay of Banderas, Destiladeras Beach, and Punta de Mita Sea Pool. Punta de Mita Beach and Playa Bucerias are also within 6 mi (10 km).

Armony Marival Resort & Spa Punta de Mita - MGallery collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 848 reviews" "
Rating 8 - Good. 198 out of 848 reviews" "
Rating 6 - Okay. 85 out of 848 reviews" "
Rating 4 - Poor. 55 out of 848 reviews" "
Rating 2 - Terrible. 44 out of 848 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with a gorgeous beach and breathtaking views.Grounds immaculately kept with friendly helpful staff.Good food with many options to suit all tastes.Pool and pool bathrooms very clean and fresh.Overall a very nice adult only resort.
Stayed 13 nights in Dec 2024

10/10 Excellent

Krista, Labelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2024

10/10 Excellent

Yolanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! Beautiful resort with a beautiful private beach. Not too many food options for an all inclusive resort, but whatever they have to offer is delicious. 😋 The infinity pool is amazing. The rooms are very spacious and most important they were very clean. This is definitely a quiet & relaxing resort. We enjoyed our stayed and we’ll be back again.
Stayed 3 nights in Nov 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Armony Adults-Only Resort! The property was spotless, and the staff were genuinely exceptional, going above and beyond to make our experience unforgettable. The heated main pool was a highlight for us, providing the perfect spot to relax and unwind. One of the most magical parts of our stay was spotting whales almost every day—it truly felt like a dream. A special shoutout to Brenda, who led the activities with so much energy and enthusiasm. She made each activity enjoyable and added a personal touch to our stay. We can’t recommend this resort enough
Stayed 5 nights in Dec 2024

8/10 Good

Karen, Taylorsville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon arrival at the airport we were subjected to high pressure sales for additional activities. We signed up to to go on a tour the following Monday (we arrived on Saturday) We repeatedly asked about a shuttle to the resort. We were sent from place to place and person to person. We decided to take a taxi. $130 was to cost to the resort. If we had known all the trouble and stress and BS we would to endure we would have gladly paid the $130 to avoid the whole situation. When we arrived at the resort everyone was very nice and welcoming. We checked in and were introduced to a nice lady who w asked us about our airport experience. We told her about our disastrous airport experience. She told us they would take care of it and offered us massages and hydrotherapy sessions on the resort. We took it as them wanting to make what happened at the airport right. We would need to attend a short presentation about a new program they are starting. We agreed. The presentation was the following morning. We arrived a few minutes early and had some coffee while waiting. When the presentation began , we were dragged from one end of the resort to the other and back again. We ended at one of nicer restaurants and where AGAIN given a very high pressure sale to buy into there new program. We immediately told them we are not interested. We are not buying. We have other priorities. 2 1/2 hours later they said they didn’t appreciate us waisting their time. After that everything was wonderful staff was
Stayed 7 nights in Nov 2024

10/10 Excellent

Kassandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our honeymoon & let me start by saying we will be back!! The property, food and service were amazing! We started our stay in a large suit and noticed a slight mold smell and had to move rooms for the night to have the issue resolved. The staff took care of us & made the swap amazing and smooth and we ended up having an uninterrupted ocean view and it was a dream!! This is our favourite resort ever!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort away from the hussle of the city, 45 min from the airport. Great resort, beautiful place to stay

8/10 Good

Donald

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was really nice. The staff however needs some serious work. The desk staff showed no urgency. It took us nearly an hour to check in. We had issues getting clean towels in the room and it seemed nearly impossible to get towels or any service on the beach. The staff that runs the surf shack kept trying to charge for things that were included which really bothered me. The wait staff at the restaurant were actually really good but beyond that almost every interaction with staff was a negative experience. For what we spent to stay here I would have expected them to treat us well, I expect that from this level of resort. We will most likely not return due to service.
Stayed 4 nights in Oct 2024

8/10 Good

Sarah Michelle

Liked: Cleanliness
Stayed 6 nights in Nov 2024

8/10 Good

Alexander Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Cheryl K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous Infiniti Pool. Pool is heated and its needed this time of year in the mornings...love this touch. Beautiful Resort. Staff is wonderful and very accommodating. Octavio was great and we loved Antonio in the pool area who served us drinks and lunch around the pool. There are several pools to choose from but the infiniti pool is top notch. This resort was very reasonably priced compared to other Adults Only resorts in the area. We had a wonderful time celebrating our 25th anniversary. Its not 1
Stayed 6 nights in Nov 2024

10/10 Excellent

Nada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Rafael

Stayed 6 nights in Oct 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach! views were spectacular and rooms were fine. Beach access and beach itself was fantastic!
Stayed 7 nights in Oct 2024

4/10 Poor

david

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dont expect 5 star. Very mediocre and disappointing. Staff is inept and lazy

10/10 Excellent

zdenek, Streamwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax !
Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great staycation with everything all inclusive. Felt so comfortable doing everything and was always treated kindly. Only “bad” thing is that it’s far from the “downtown” area to visit but the resort had everything we needed and wanted.
Stayed 4 nights in Oct 2024

10/10 Excellent

ted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice beach and scenery. Food was excellent. Staff was very friendly and helpful. Sergio our concierge was great.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cesar Octavio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was mostly quiet and ready for relaxation. We enjoyed every moment. The food was delicious. Staff was very friendly and helpful. Perfect stay!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back
Stayed 7 nights in Oct 2024

10/10 Excellent

clara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

4/10 Poor

Miriam

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property is nice but when something goes wrong that’s when you know how poor the service actually is. Something happened where I was forced to change my travel dates by moving it from Saturday to Saturday instead Sunday to Sunday. What should’ve been a easy fix. Just moving it one day. Turned out to be a nightmare. These things happen sometimes and it’s so unfortunate how the resort handled it. I emailed and called with no response. Expedia emailed and called with no response. Turned out to be so stressful. Our bartender Alejandro was awesome. They did loose a returning guest as I will never return nor recommend this resort.
Stayed 7 nights in Sep 2024

10/10 Excellent

Alborz, Foster City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have reserved a one-bedroom suite oceanfront (as in Expedia options). We had also requested a top-level corner suite. We were given a corner suite on the second floor of four stories and our oceanfront was replaced with partially Oceanview to the roof of their buffet restaurant. Once we complained, we were shown a much smaller suite Oceanview which we refused. They also said their fourth floor is full, which we found out not only the fourth floor but most of their suites were vacant!!!
Stayed 6 nights in Sep 2024