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Sandos Playacar All Inclusive

4.0 star property
Get swept away by crystal-clear waters and powdery white sands. Soak up the sun or experience adventure with activities like sailing or surfing/body boarding.

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Photo gallery for Sandos Playacar All Inclusive

Aerial view
Jr. Suite Riviera with Jacuzzi | Free minibar, in-room safe, desk, laptop workspace
Exterior
Reception
Family dining
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Room service
  • Pool
  • Housekeeping

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 32-inch plasma TV with satellite channels, TV

Jr Suite Hacienda

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Hair dryer
  • 11 Ping (36 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 22 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 22.09 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
  • 9 Ping (30 square meters)
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Separate bathtub and shower
  • 16 Ping (53 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Separate bathtub and shower
  • 16 Ping (53 square meters)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 22 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 5 min drive
  • Xaman Ha Aviary - 6 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪Rosa Roja - ‬10 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in aromatherapy, a sports massage, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include kayaking, beach volleyball, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, motorized watercraft on site, and tour/ticket assistance
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

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Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 487 out of 1347 reviews
Rating 8 - Good. 365 out of 1347 reviews
Rating 6 - Okay. 223 out of 1347 reviews
Rating 4 - Poor. 156 out of 1347 reviews
Rating 2 - Terrible. 116 out of 1347 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ursula R Venegas

Very family and friendly environment
Stayed 4 nights in Feb 2025

10/10 Excellent

Barry

Resort was clean and main buffet had alot of variety.
Stayed 7 nights in Jan 2025

8/10 Good

McKayla

Huge property with lots of pool options, restaurants, and gorgeous beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Spencer

Another amazing visit at Sandos
Stayed 7 nights in Jan 2025

6/10 Okay

Evgueni

Liked: Amenities
The beach and staff was frendly ,i deffinetly recommend .
Stayed 8 nights in Dec 2024

6/10 Okay

Tim

We all got sick at the resort.
Stayed 6 nights in Feb 2025

8/10 Good

David

Like the option of an adults only section.
Stayed 7 nights in Feb 2025

10/10 Excellent

Bruna Marciano

Confortable, fun, good food, good service
Stayed 5 nights in Dec 2024

10/10 Excellent

Mikayla Mae

We had a blast! Lots of activities, good food and drinks & a great beach. The staff were great and we would go back again.
Stayed 7 nights in Dec 2024

8/10 Good

Daniel Allen

Sandos has the best beachfront in playa del carmen! We really enjoyed staying here and bikes rentals were an added bonus.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marko

Best beach so far on Mexico east coast. Beautiful nature surrounding cozy haciendas. Friendly animals could be seen on different sites. Lots of family activities.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jesus G

Great Place to stay and lots of selection for food items. Bonus was the Adults exclusivity
Stayed 6 nights in Dec 2024

8/10 Good

Wasseem

Great for families, incredible beach!!!
Stayed 6 nights in Nov 2024

6/10 Okay

Sierra

Liked: Cleanliness, amenities
Beach is beautiful didn’t like the fact that workers just walk into your room whenever. Very weird.
Stayed 7 nights in Feb 2025

8/10 Good

Ashley

It was a large resort with several pools, water parks, and a big beach. The buffets were great and we really liked 3/5 restaurants we tried. Our experience the spa was phenomenal. The majority of the staff were very friendly and accommodating, although we did have a few off experiences. The resort is beautiful and there are quite a bit of night time activities, however all the day time activities were only in the adults only areas, not at the family pools, so we were not able to participate. Overall great stay and we would return.
Stayed 8 nights in Jan 2025

10/10 Excellent

Paul

Had a great time. Our trip was made even more enjoyable with the great service from staff especially a girl named Kena who took care of all our needs whether it was excursions, information, bookings for meals or transportation. She definitely made our trip much better.
Stayed 10 nights in Jan 2025

10/10 Excellent

Stanley

Great staff. Exceptional House Keeping for our room. Dinning selections were plentiful. Bar staff were very friendly and seemed happy to serve.
Stayed 7 nights in Dec 2024

8/10 Good

Mark

Beach is unreal.. kids loved the water slides. Only brutal thing is the trolley to get to the buffet and beach from the rooms. It’s about a 15 minute walk… gets annoying with the kids and all of their stuff.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jared Francis Leonard

Found 2 cockroaches in the room. Food got repetitive at buffet A la cartes are very good Beach is pristine Staff are amazing
Stayed 5 nights in Jan 2025

10/10 Excellent

Corbin E.

Very good property. Well taken care of in all respects
Stayed 10 nights in Dec 2024

8/10 Good

Zeina

Friendly helpful staff nice beach and pool lush landscape rooms need modern upgrades
Stayed 7 nights in Dec 2024

10/10 Excellent

Ezekiel Taylor

I would have liked there to be clocks by all the pools. Our room was in the adult section near the pool and we could not get good internet access the whole week. The tvs are pretty out of date, it would be nice if the rooms had the Roku tvs so we could log into our own accounts. - other than that we had an amazing experience and will definitely be back!
Stayed 5 nights in Feb 2025

8/10 Good

keighla

The resort was very nice and clean. Rooms were big and well equipped. However the family area is a very long walk from the beach and main buffet. I also noticed that most of the beach chairs are blocked off for the executive level people as well as a few of the more convenient pools. Furthermore if you would like to book a dinner at one of the a la cart good luck unless you are executive level.
Stayed 7 nights in Jan 2025

10/10 Excellent

JESSICA NAIME

Great time
Stayed 5 nights in Nov 2024

10/10 Excellent

Eleanor Tiffany

love this place
Stayed 7 nights in Oct 2024