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Sandos Playacar All Inclusive

4.0 star property
Family fun on the beach, with 8 outdoor pools, near Playacar Golf Club

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Jr. Suite Riviera with Jacuzzi | Free minibar, in-room safe, desk, laptop workspace
Exterior
Family dining
Reception
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Hot Tub
  • Bar
  • Room service

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 32-inch plasma TV with satellite channels, TV

Jr Suite Hacienda

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 11 Ping (36 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 22.09 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 9 Ping (30 square meters)
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 16 Ping (53 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • 16 Ping (53 square meters)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 22 Ping (73 square meters)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Aerial view

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About the neighborhood

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 4 min walk
  • Playacar Golf Club - 5 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪Rosa Roja - ‬10 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Playacar Golf Club
Located close to Xaman Ha Aviary and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a body treatment, a facial, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include sailing, surfing/body boarding, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Coffee/tea in the lobby, a billiards/pool table, and a 24-hour front desk
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Sandos Playacar All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 486 out of 1338 reviews" "
Rating 8 - Good. 361 out of 1338 reviews" "
Rating 6 - Okay. 219 out of 1338 reviews" "
Rating 4 - Poor. 155 out of 1338 reviews" "
Rating 2 - Terrible. 117 out of 1338 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Uros

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Marko

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best beach so far on Mexico east coast. Beautiful nature surrounding cozy haciendas. Friendly animals could be seen on different sites. Lots of family activities.
Stayed 7 nights in Jan 2025

10/10 Excellent

Emily

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach at Sandos Playacar is probably its best quality - it is unmatched! The front family pool area is superb! The food here is also top-notch. Service is terrific. We enjoyed the cupcake cafe and taco buffet also. The entertainment was pretty good. Being there with kids, there is a large area of the resort they are not allowed. For us that was a bummer. We didn’t use the upper pools much, they were cold. Possibility due to being shaded much of the afternoon.
Stayed 7 nights in Jan 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Our trip was made even more enjoyable with the great service from staff especially a girl named Kena who took care of all our needs whether it was excursions, information, bookings for meals or transportation. She definitely made our trip much better.
Stayed 10 nights in Jan 2025

6/10 Okay

Evgueni

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beach and staff was frendly ,i deffinetly recommend .
Stayed 8 nights in Dec 2024

8/10 Good

McKayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property with lots of pool options, restaurants, and gorgeous beach
Stayed 7 nights in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good property, exclusive club was in middle of family area a little too much, wish room was stocked with liquor like most other all inclusives, sewage got backed up by front but they cleaned that quickly, towels were not there when we checked in but they fixed that as well
Stayed 6 nights in Dec 2024

2/10 Terrible

Robert

Disliked: Property conditions & facilities
After a 14 hour experience to get there we were put in a room with no water and no phone working and I and my wife are in the late 70 and this was at the furthers end of the property (1 kilometre) from the beach and changed me 6160.00 pesos to upgrade to an elite room close to the beach as we have trouble walking long distances. After getting up at 4:00am to leave for Mexico it’s now 9:00 pm we finally get to the elite suite the air conditioning is so noisy we have to shut it off to sleep and on the second last the fan assembly of the air conditioning unit fell off with a loud bang and after waiting 2 hours a repair man fixed. Also the bathroom had lots of mould on the ceiling and they totally refused to compensate the 6160 pesos for the week. The building wire elite suite had 2 of 3 elevato permanently out order so made very hard for us at our age to do the stairs. So yes never Sandos for us ever again
Stayed 7 nights in Dec 2024

6/10 Okay

Bradford Johnathon Lorne

Traveled with group, Traveled with family
Food made our entire group plus many other groups that arrived around the same time as us very sick. Spent most of our vacation in our room to sick to enjoy anything.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jesus G, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place to stay and lots of selection for food items. Bonus was the Adults exclusivity
Stayed 6 nights in Dec 2024

10/10 Excellent

Corbin E.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property. Well taken care of in all respects
Stayed 10 nights in Dec 2024

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, volvería
Stayed 7 nights in Nov 2024

10/10 Excellent

Darby L.

Stayed 6 nights in Dec 2024

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Exceptional House Keeping for our room. Dinning selections were plentiful. Bar staff were very friendly and seemed happy to serve.
Stayed 7 nights in Dec 2024

8/10 Good

Trena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful with lots of dining options. Our 2nd visit. Beautiful beach and multiple pool areas to choose from. We had some awesome dining experiences along with a couple unsatisfactory experiences. Rooms are very spacious. The property was always very clean but some areas a little dated. If you're in the back family section, it's about a 8 min walk to the beach but there are a couple pools right around the corner. Night life & entertainment is limited. Kid friendly.
Stayed 9 nights in Dec 2024

10/10 Excellent

Mikayla Mae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a blast! Lots of activities, good food and drinks & a great beach. The staff were great and we would go back again.
Stayed 7 nights in Dec 2024

8/10 Good

Maleaha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Petro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Isabella

Stayed 6 nights in Dec 2024

2/10 Terrible

Christopher Gordon

Stayed 11 nights in Nov 2024

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good no matter where we ate. The Hydrotherapy pool was too cold to enjoy the experience.
Stayed 10 nights in Dec 2024

10/10 Excellent

Bruna Marciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable, fun, good food, good service
Stayed 5 nights in Dec 2024

8/10 Good

Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of lush greenery and the beach is amazing! Food is quite good as well. Lots of walking. We were at the very back but had our own pool and near by restaurant plus the swim up bar and pool we had actually came around to serve unlike the beach one. Overall was pleasantly impressed with this place for the price.
Stayed 7 nights in Dec 2024

4/10 Poor

Mathew James

Disliked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 8 nights in Dec 2024