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Hotel Ambra

2.5 star property
Hotel with a 24-hour front desk, near Quinta Avenida

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Photo gallery for Hotel Ambra

Junior Room | Private kitchen
Hallway
BBQ/picnic area
Reception
Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi
The current price is NT$1,433
NT$1,827 total
includes taxes & fees
Mar 16 - Mar 17

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Room

Junior Room | Desk, laptop workspace, free WiFi, bed sheets

Junior Room

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Rainfall showerhead
Private bathroom
Microwave
Stovetop
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Netflix
Satellite channels
Laptop workspace
Desk
  • 13.60 Ping (45 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LED TV
Rainfall showerhead
Private bathroom
Netflix
Satellite channels
Laptop workspace
Desk
  • 13.60 Ping (45 square meters)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Avenida 41 Sur, Esquina Calle 38, Playa del Carmen, QROO, 77712

What's nearby

  • Quinta Avenida - 5 min drive - 2.8 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 2.9 km
  • Playacar Golf Club - 6 min drive - 3.5 km
  • Playa del Carmen Main Beach - 9 min drive - 3.8 km
  • Xcaret Eco Theme Park - 10 min drive - 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Bartina - ‬10 min walk
  • ‪Amor a Mar - ‬10 min walk
  • ‪Rolandi's - ‬14 min walk
  • ‪The Wolf Specialty Coffee - ‬6 min walk

About this property

Hotel Ambra

Hotel near Quinta Avenida
Located close to Playacar Golf Club, Hotel Ambra provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Swimming pool with sun loungers and pool umbrellas
  • An outdoor pool, concierge services, and a water dispenser
  • Newspapers in the lobby, an elevator, and a 24-hour front desk
  • A TV in the lobby, smoke-free premises, and tour/ticket assistance
Room features
All guestrooms at Hotel Ambra boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 50-inch LED TVs with Netflix and satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Netflix

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Ambra Hotel
Hotel Ambra Playa del Carmen
Hotel Ambra Hotel Playa del Carmen

Frequently asked questions

Does Hotel Ambra have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Hotel Ambra?

As of 2025/3/15, prices found for a 1-night stay for 2 adults at Hotel Ambra on 2025/3/16 start from NT$1,433, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambra pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Ambra?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Ambra?

Check-out is at noon.

Where is Hotel Ambra located?

Located in Ejidal, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Playa del Carmen Main Beach and Xplor Theme Park are also within 3 mi (5 km).

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Hotel Ambra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 361 reviews
Rating 8 - Good. 95 out of 361 reviews
Rating 6 - Okay. 33 out of 361 reviews
Rating 4 - Poor. 13 out of 361 reviews
Rating 2 - Terrible. 8 out of 361 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar Emmanuel

Excelente
Stayed 2 nights in Feb 2025

8/10 Good

Robert

This quaint hotel was well worth the money.
Stayed 1 night in Dec 2024

8/10 Good

Isabella

Good property. Only about a 10 minute drive from the city centre but 40 min walk, So either be prepared to get at least 10,000 steps everyday or take out extra pesos to catch taxis. Right across the street from centro maya(strip mall) and there’s an otto right down the street (2min walk). Never felt unsafe walking alone at night.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edgar Emmanuel

Excelente
Stayed 2 nights in Jan 2025

10/10 Excellent

Edgar Emmanuel

Excelente
Stayed 5 nights in Dec 2024

8/10 Good

ALEX

Good service
Stayed 2 nights in Oct 2024

8/10 Good

JESUS ISRAEL

Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Sybia S

Awesome no frill accommodations
Great stay!! Straight to the point and all the staff were friendly.
Stayed 4 nights in May 2024

8/10 Good

Alexander

Service
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Good hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveler

Great Stay
Would certainly stay there again
Stayed 5 nights in Nov 2022

6/10 Okay

Chrystal

Prior to arriving, I called the hotel to ask for an early check in, the receptionist told me yes. Upon arriving, the reception area smelled very bad of food and the receptionist from sitting down was yelling to me at the door, check in is at 3pm. I used translator to tell her I called and she told me I could arrive early. She agreed. I would suggest give better service to new guests. I have never been greeted in such a way by being yelled at across the room when arriving anywhere and I am a worldly traveller.
Stayed 1 night in Nov 2024

6/10 Okay

Javier Alain

OK
Stayed 1 night in Jul 2024

10/10 Excellent

Mokhtar

The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.
Stayed 7 nights in Mar 2023

8/10 Good

Tim

Does the Job!
We stay here sometimes between Cancun and Tulum when our flights get in late or leave early. Its right off the highway and has parking. Rooms are basic, but clean and everything works. There is a restaurant open late right behind the hotel, an Oxxo next door, and a mall across the street. Price performance is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.
Stayed 1 night in Jul 2023

8/10 Good

Semah

9/10 service
We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!
Stayed 3 nights in Feb 2023

8/10 Good

Boris

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.
Stayed 10 nights in Feb 2024

8/10 Good

Noam

Very basic, very clean. Charmless.
Stayed 1 night in Dec 2023

8/10 Good

roberto

Rooms View to the streets are very noisy. Other than that location and property very nice
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Newly renovated, incredibly clean and wonderful staff. Bare bones hotel but there is a cafecito one block away for breakfast and a shopping mall across the street. You are about a 10 minute drive to the beach and 5th Avenue. Can't beat the price. There is a small pool and parking in the front and rear of the building.
Stayed 5 nights in Jul 2022

10/10 Excellent

Pedro

Personal servicial
Stayed 1 night in Jul 2023

8/10 Good

Robert

The only problem was the patio door didn’t lock. I stacked-up furniture against the door that would knock over and awaken me if intrusion. Other than that it was a clean quiet place.
Stayed 1 night in Jan 2023

4/10 Poor

Anthony

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all.
Stayed 7 nights in Jan 2024

10/10 Excellent

HUGO ALFONSO CARMONA

Todo excelente
Stayed 2 nights in Mar 2025