I had a terrible experience with the staff in charge of my booking. Initially, they were responsive when I contacted them, but once they realized I wanted to cancel, they started avoiding my calls. A staff member named Elliott even hung up on me as soon as he found out I was canceling. I called more than 13 times during regular business hours, but they deliberately ignored me. When I finally got through using a different phone number, they claimed it was too late to cancel.
Additionally, the unit itself was in poor condition—dirty and messy. They require guests to take off their shoes, but walking barefoot quickly left my feet dirty. if you don’t wanna get stressed out, it’s good to avoid this place