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Phoenix Midtown by IHG

2.5 star property
Dive into relaxation at this urban oasis. Enjoy modern comforts like an outdoor pool and 24-hour gym while staying connected.

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Photo gallery for Phoenix Midtown by IHG

City view
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free wired internet
Terrace/patio
Outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Hot Tub
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free wired internet

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free wired internet

Premium Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Room amenity

Standard Room, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobility, Roll Shwr)

Room amenity

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Room amenity

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (High Floor)

Room amenity

Suite, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
212 West Osborn, Phoenix, AZ, 85013

What's nearby

  • Saint Joseph's Hospital and Medical Center - 7 min walk
  • Heard Museum - 3 min drive
  • Phoenix Convention Center - 5 min drive
  • Footprint Center - 6 min drive
  • Chase Field - 6 min drive

Getting around

  • Osborn Rd - Central Ave Station - 5 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 20 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪Eribertos Mexican Food - ‬8 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Phoenix Midtown by IHG

Hotel near Phoenix Convention Center
Laundry facilities, a 24-hour gym, and a 24-hour business center are just a few of the amenities provided at Phoenix Midtown by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free wired internet, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and 1 meeting room
  • An elevator, a TV in the lobby, and coffee/tea in the lobby
Room features
All 136 rooms have comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free internet.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 6.99 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.99 per person
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool

Property is also known as

Holiday Inn Hotel Phoenix Downtown-North
Holiday Inn Phoenix Downtown-North
Phoenix Downtown-North Holiday Inn
Holiday Inn Express Phoenix Downtown Hotel Phoenix
Phoenix Holiday Inn
Ramada Phoenix Hotel
Ramada Wyndham Phoenix Midtown Hotel
Ramada Wyndham Midtown Hotel
Ramada Wyndham Phoenix Midtown
Ramada Phoenix
Phoenix Midtown by IHG Hotel
Phoenix Midtown by IHG Phoenix
Ramada by Wyndham Phoenix Midtown
Phoenix Midtown by IHG Hotel Phoenix
Holiday Inn Express Suites Phoenix Midtown an IHG Hotel

Frequently asked questions

Does Phoenix Midtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Phoenix Midtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Phoenix Midtown by IHG?

Self parking is free at this property.

What time is check-in at Phoenix Midtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Phoenix Midtown by IHG?

Check-out is at 11 AM.

Where is Phoenix Midtown by IHG located?

Located in Encanto, this hotel is 0.4 mi (0.6 km) from Saint Joseph's Hospital and Medical Center and within 3 mi (5 km) of Phoenix Convention Center and Footprint Center. Barrow Neurological Institute and Heard Museum are also within 2 mi (3 km). Osborn Rd - Central Ave Station is only a 5-minute walk and Thomas Rd - Central Ave Station is 10 minutes.

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Phoenix Midtown by IHG Reviews

Reviews

6.0
Rating 10 - Excellent. 170 out of 999 reviews
Rating 8 - Good. 214 out of 999 reviews
Rating 6 - Okay. 215 out of 999 reviews
Rating 4 - Poor. 197 out of 999 reviews
Rating 2 - Terrible. 203 out of 999 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there they were closed and out of business. Why didn't Expedia know that. I will never use Expedia again
Stayed 1 night in Sep 2021

2/10 Terrible

Richard

Hotel was CLOSED for repairs
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
It is cheap which is what we chose. But the entire building smells like everyone smoked in it. Even though our room was supposed to be non-smoking, it had strong smell of someone chain smoked inside. It got so bad we checked out one day early cuz we can’t stand the smell anymore.
Stayed 2 nights in Aug 2021

10/10 Excellent

Nidia

Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very dirty. Felt like we over paid for the rooms. We traveled with kids and the people that would come in and out of the hotel didn't make me feel comfortable tomallow them to.walk alone to the other room
Stayed 1 night in Jul 2021

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hoptitality Ever
The staff here is rude, the hotel is dirty. There were loud people, no one picks up the phone. The hotel is dirty a.d shady activity everywhere. It was so uncomfortable and i would warn others to book elsewhere
Stayed 1 night in Jul 2021

2/10 Terrible

Norma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell
This hotel was the hotel from hell, i wouldn’t stay at that hotel even if they gave me money. Keys didn’t work, air conditioner was not working. They moved us to another room and tv didn’t work. The only good thing was Natalia who helped us with everything. But the manager was not to be found not even the following day or by phone. They told she was a new manager, so why take this big responsibility if you can’t have rooms to standards.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
This place was okay. Not good. Just okay. As soon as you enter In the lobby, you are hit with a strong cigarette odor. Although, they have signs posted all over the place that they are a No smoking facility. The room was not cleaned as it should have been. Bed boards had splattered spots all over them. The floor was disgusting. The carpet was thick of grime. You can feel it on your feet—no noise complaints. No breakfast. Between a 1-10. I rate it 4.5. I would not stay there again.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hot AZ 110° with No Working Air Conditioner ;(
My son & I arrived to Phoenix after a 16 hr drive excited to attend the Suns NBA PlayOff game. There were multiple events going on and we were thankful that we had our hotel booked in advance. Upon arrival the front desk advised us that the air conditioning in their facility had been out for a week and they were working on it but it wouldn't be fixed for multiple days. They used a back up generator to run the air units on fan to simply circulate the air. Phoenix was under heat advisory and we had to accept these conditions because there was not any other options and we had been in the car for so long that we needed showers before our event and a place to sleep before continuing our travels. We had to sleep on top of the sheets and we froze wet towels to put on our heads. It was the worst experience of our trip and the hotel said they didn't call to offer options or even inform of the ac issue. The lady simply said well it's not my fault and I can cancel no fee or charge the stay. As a single Mom on the road 16 hours from home with a child I had to accept the hot room for safety concerns. We had no where to go and had the hotel called us prior I could of looked for other options. They gave me no choice but to suffer thru the heat in AZ. This was unacceptable and a huge inconvenience to my family. I really needed comfortable rest to continue my travels and sleeping in a hotel with no AC in a city that has 110° weather was ridiculous. They did not offer box fans either. Sad Stay
Stayed 1 night in Jul 2021

2/10 Terrible

Andrew

Disliked: Property conditions & facilities
Their a/c was down in the middle of summer. The lady at the reception asked if that’s ok and I declined and she said I would get a refund booked via Expedia. I left and checked into a different hotel only for this hotel to tell Expedia that I was a no show. Very bizarre. Months later I’m going to Phoenix and I remember I didn’t give a review. If you experience this same situation, don’t take a refund, just report the hotel to be shut until they fix the a/c.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2021

2/10 Terrible

James

Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Qué el personal buscó la forma para comunicarse con migo
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Was a great stay. Just the ac was out so was very uncomfortable. Was last minute so couldnt get a new room overall great stay friendly front desk.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2021

2/10 Terrible

Willis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Air Conditioning
The place had no air conditioning. Didn’t find out till I was checking in. Had to find another place to stay at. I lost my reward I used for staying at 10 properties.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Ac
I didn't get to stay your AC was broken. You guys could've call and gave me a Heads up.
Stayed 2 nights in Jul 2021

6/10 Okay

Miriam

Liked: Property conditions & facilities
Wish the site was updated Room had no air conditioning ! On a 106 degree day you kinda want to know that and pool was not filled
Stayed 1 night in Jul 2021

2/10 Terrible

Keila

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The manager was nice, but the hotel was horrible. The first room we went to was okay, but the toilet messed up at the first use. We spoke to the manager and he helped us get a different room, but that one had no ac. We asked for help again, and the only option we had was to go back to the old room. Going back and fourth was also annoying.
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
N/a
We didn’t actually stay because when we went to check in their air conditioning wasn’t working.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

No comment
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Room comfort
Okay so the service and front desk employees were great and friendly and property was okay. But the walk from where you have to park to the hotel is a joke and very far and the garage you have to park in is dark and had no cameras and also air conditioner didn't work and we had to ask to move rooms with all our belonging which was frustrating
Stayed 1 night in Jun 2021