For one of the most expensive five star hotel you would certainly expect a lot more. Poor value for money. Was put in a junior suite on the first floor which is very close to the street and quite noisy. Could only move to a higher floor on the second night and was only staying for 3 nights, although weve booked the room well in advance. No coffee in the room, cup of coffee in the morning cost 7 euros. Room is much smaller than indicated. I would stay in a hotel with bigger rooms, more light, and more amenities for the same rate if not cheaper. The support staff is really nice; restaurant breakfast staff very rude. Not one of the hotels where you feel are keen on making sure you enjoy your stay at all.