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The Alts Hotel

4.0 star property
Mediterranean hotel with a winery and a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Alts Hotel

Outdoor pool
Exterior
Premium bedding, minibar, in-room safe, desk
Rooftop bar, alfresco dining, open daily
Presidential Suite | Bathroom | Free toiletries, hair dryer, slippers, bidet

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
The price is NT$1,376
Price available on 2024/11/3
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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 38 Ping (126 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 16.3 Ping (54 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cabana with Balcony

Deluxe Cabana with Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Cabana with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 10.90 Ping (36 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 7.3 Ping (24 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
Sofa bed
  • 7.25 Ping (24 square meters)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Premiere

Premium bedding, minibar, in-room safe, desk

Deluxe Premiere

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 9.39 Ping (31 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Cabana Room with Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Cabana Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Premier Room

Premium bedding, minibar, in-room safe, desk

Deluxe Premier Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior
BATIQA Hotel Palembang
Parking included
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (25)
The price is NT$939
NT$1,136 total
includes taxes & fees
Dec 1 - Dec 2
BATIQA Hotel Palembang

About the neighborhood

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

  • Palembang Golf Club - 2 min drive
  • Ampera Bridge - 3 min drive
  • Great Mosque of Palembang - 3 min drive
  • Palembang Indah Mall - 4 min drive
  • Palembang Square Mall - 4 min drive

Getting around

  • Garuda Dempo LRT Station - 5 min drive
  • Kertapati Station - 7 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive

Restaurants

  • ‪Sushi So - ‬2 min walk
  • ‪Pempek Candy Rajawali - ‬1 min walk
  • ‪Kopitiam - ‬5 min walk
  • ‪Bebek Goreng "Harissa" & Soto Madura "Wawan - ‬2 min walk
  • ‪Soto Betawi Bang Ben - ‬1 min walk

About this property

The Alts Hotel

Upscale hotel near Palembang Golf Club
Located close to Palembang Indah Mall and Ampera Bridge, The Alts Hotel provides an attached winery, a poolside bar, and a rooftop terrace. Treat yourself to a massage at Altitude SPA, the onsite spa. The on-site international cuisine restaurant, Cafe Delapan, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a front-desk safe, and luggage storage
Room features
All 207 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • LED TVs with satellite channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 211,750 for adults and IDR 105,875 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 10 Gastro Pub
  • Cafe Delapan

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Winery

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,055 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to noon
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel

Frequently asked questions

Does The Alts Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–noon.

How much does it cost to stay at The Alts Hotel?

As of 2024/11/2, prices found for a 1-night stay for 2 adults at The Alts Hotel on 2024/11/3 start from NT$1,376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Alts Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Alts Hotel?

Self parking and valet parking are free at this property.

What time is check-in at The Alts Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Alts Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Alts Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is The Alts Hotel located?

Located in the heart of Palembang, this spa hotel is 1.2 mi (1.9 km) from Palembang Golf Club and within 3 mi (5 km) of Palembang Indah Mall and Ampera Bridge. Great Mosque of Palembang and Palembang Square Mall are also within 3 mi (5 km).

The Alts Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 22 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christophe

Disliked: Cleanliness, staff & service
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible breakfast arrangement time. All foods were not served properly.
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

KIMBERLY, Michigan, USA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Stayed 2 nights in Dec 2019

8/10 Good

Malvin

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Stayed 1 night in Nov 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Leo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Stayed 2 nights in Sep 2018

8/10 Good

Tjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Daniel, Kl

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Stayed 3 nights in Jul 2018

8/10 Good

joseph, Jakarta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under Renovation
When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
Stayed 3 nights in Apr 2018

8/10 Good

Chon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy get away
Wonderfully helpful staff
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveler

No sandal in room
Stayed 5 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything I wanted to do.
I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
Stayed 3 nights in Jul 2017

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Clean Hotel
A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.

8/10 Good

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Perfect of Service
Another great hotel & service in Palembang..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.

6/10 Okay

cindy

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alexander Thomas, Jakarta.indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Philip, Hong Kong

Palembang Hotel
Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.