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FERGUS Cactus Garden

4.0 star property
Hotel with a fitness center, near Matorral Beach

Choose dates to view prices

Photo gallery for FERGUS Cactus Garden

Minibar, desk, soundproofing, free cribs/infant beds
Outdoor pool, pool umbrellas, sun loungers
Breakfast, lunch and dinner served
Lobby
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Gym
  • Laundry
  • Air conditioning
The current price is NT$3,481
NT$3,762 total
includes taxes & fees
May 4 - May 5

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Junior Suite

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 9.39 Ping (31 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Duplex, 2 Bedrooms (2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Duplex, 2 Bedrooms (2 adults)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
2 bedrooms
Hair dryer
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 3 Large Twin Beds

View all photos for Standard Duplex, 2 Bedrooms (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Duplex, 2 Bedrooms (2 adults + 2 children)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
2 bedrooms
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Standard Double Room, Balcony (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Balcony (2 adults + 2 children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Terrace (2 adults+ 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Terrace (2 adults+ 1 child)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Partial Ocean View (3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Deluxe Room, Partial Ocean View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Terrace (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Terrace (2 adults + 2 children)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 8 Ping (26 square meters)
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Standard Double Room (2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room (2 adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room, Balcony (2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Balcony (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, Partial Ocean View (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (2 adults + 2 children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (2 adults+ 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (2 adults+ 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Magnus 3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (Magnus 3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Terrace (2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Terrace (2 adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • 8 Ping (26 square meters)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room Single Use, Balcony

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room Single Use, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Junior Suite, Partial Ocean View (Magnus 2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (Magnus 2 adults + 2 children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Partial Ocean View (Magnus 2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (Magnus 2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Duplex, 2 Bedrooms (3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Duplex, 2 Bedrooms (3 adults)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
2 bedrooms
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Junior Suite, Partial Ocean View (Magnus 2 adults + 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite, Partial Ocean View (Magnus 2 adults + 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
  • Partial sea view
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Partial Ocean View (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Deluxe Room, Partial Ocean View (2 adults + 2 children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony (2 adults+ 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Balcony (2 adults+ 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, Partial Ocean View (2 adults+ 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Deluxe Room, Partial Ocean View (2 adults+ 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 adults + 2 children)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite (2 adults + 2 children)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony (3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Balcony (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Duplex, 2 Bedrooms (2 adults + 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Duplex, 2 Bedrooms (2 adults + 1 child)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
2 bedrooms
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Double Room, Terrace (3 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Standard Double Room, Terrace (3 adults)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, Partial Ocean View (2 adults)

Minibar, desk, soundproofing, free cribs/infant beds

Deluxe Room, Partial Ocean View (2 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (2 adults+ 1 child)

Minibar, desk, soundproofing, free cribs/infant beds

Junior Suite (2 adults+ 1 child)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Dishwasher
Flat-screen TV
Separate bedroom
Hair dryer
  • 9 Ping (30 square meters)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Las Afortunadas, S/N, Playa de Jandía, Pajara, Las Palmas, 35625

What's nearby

  • Matorral Beach - 10 min walk - 0.9 km
  • Morro Jable Shopping Centre - 11 min walk - 0.9 km
  • Punta Jandía Lighthouse - 15 min walk - 1.3 km
  • Las Gaviotas beach - 15 min drive - 2.3 km
  • Esquinzo Beach - 26 min drive - 7.1 km

Getting around

  • Fuerteventura Airport (FUE) - 70 min drive

Restaurants

  • ‪Piccola Italia - ‬6 min drive
  • ‪Eisdealer - ‬9 min walk
  • ‪Rico Rico - ‬13 min walk
  • ‪Chilli Chocolate - ‬7 min walk
  • ‪Bar Piano Fin de Siglo - ‬6 min drive

About this property

FERGUS Cactus Garden

Upscale hotel near Matorral Beach
Located close to Morro Jable Shopping Centre and Punta Jandía Lighthouse, FERGUS Cactus Garden provides a poolside bar, a terrace, and laundry facilities. For some rest and relaxation, visit the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • An elevator, a vending machine, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and a billiards/pool table
  • Tour/ticket assistance and ATM/banking services
Room features
All 150 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, dishwashers, and microwaves

All inclusive details

All-inclusive room rates at FERGUS Cactus Garden are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Spanish

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NT$3,843 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 10 per day
  • Towels fee: EUR 1 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 38234

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

LABRANDA Cactus Garden All Inclusive All-inclusive property
LABRANDA Cactus Garden All Inclusive Pajara
LABRANDA Cactus Garden All Inclusive
Lemon Soul Hotel Cactus Garden Pajara
Lemon Soul Cactus Garden Pajara
Hotel Lemon & Soul Hotel Cactus Garden Pajara
Pajara Lemon & Soul Hotel Cactus Garden Hotel
Lemon & Soul Hotel Cactus Garden Pajara
Lemon Soul Hotel Cactus Garden
Lemon Soul Cactus Garden
Hotel Lemon & Soul Hotel Cactus Garden
LABRANDA Cactus Garden All Inclusive
Lemon Soul Cactus Pajara
FERGUS Cactus Garden Hotel
FERGUS Cactus Garden Pajara
Lemon Soul Hotel Cactus Garden
FERGUS Cactus Garden Hotel Pajara

Frequently asked questions

Does FERGUS Cactus Garden have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at FERGUS Cactus Garden?

As of 2025/4/18, prices found for a 1-night stay for 2 adults at FERGUS Cactus Garden on 2025/5/4 start from NT$3,481, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FERGUS Cactus Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking at FERGUS Cactus Garden?

There is free parking nearby.

What time is check-in at FERGUS Cactus Garden?

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM.

What time is check-out at FERGUS Cactus Garden?

Check-out is at noon.

Are there all-inclusive benefits at FERGUS Cactus Garden?

Some rate plans available at this hotel are all-inclusive.

Where is FERGUS Cactus Garden located?

Situated near the beach, this hotel is within a 15-minute walk of Matorral Beach, Morro Jable Shopping Centre, and Punta Jandía Lighthouse. Las Gaviotas beach and Jandia Golf Course are also within 2 mi (3 km).

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FERGUS Cactus Garden Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 56 out of 127 reviews
Rating 8 - Good. 45 out of 127 reviews
Rating 6 - Okay. 18 out of 127 reviews
Rating 4 - Poor. 3 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alex

It’s a shame I was bedridden for most of my stay due to having a sickness bug ( contracted before arrived ) The hotel was clean and quite - staff where helpful- albeit I kept to my room - would definitely try again
Stayed 2 nights in Dec 2024

8/10 Good

Terry

Last day o hot water
Stayed 3 nights in Jan 2025

6/10 Okay

James

Liked: Property conditions & facilities
Nice rooms but very cold due to large gaps around the door to room and air-conditioning unit not heating properly. Food was a big disappointment.
Stayed 1 night in Dec 2024

10/10 Excellent

BRIAN C

We stayed only one night because we took the ferry from Gran Canaria to visit friends from Germany who were staying at Aldriana. It was a successful visit and we completely enjoyed our first stay at Cactus Garden. We would be happy to stay again.
Stayed 1 night in Mar 2024

8/10 Good

christopher

Nicely placed

The Fergus Cactus Garden is in an ideal location, just slightly up the hill and away from the busy main road. The reception is beside a pool and seating area and close to the restaurant. The lifts are easy to use and move rapidly and the floors are nicely laid out being slightly staggered and some face sundeck areas with jacuzzis (not very warm). Floor nine also has a naturist sundeck. The internal of the hotel is basic in design and appearance but the rooms are spacious with adequate sized bathroom, sleeping area with tv that includes a few regular UK channels and a separate area containing a settee and table. Other features include balcony with furniture, fridge and free, easy to operate digital safe. My room on the seventh floor had a noticeable stench of drains throughout my stay, a fellow traveller staying one floor below and on the opposite side of the building did not have this issue. The breakfasts served were of average standard but the evening buffet was wonderful, and the price included limitless wines, beers and soft drinks.
Stayed 5 nights in Jan 2025

8/10 Good

Niall

Essen, Lage
Stayed 4 nights in Jan 2023

8/10 Good

Nick

Overall, very good value. Food was a little let down. Now to hotel management - get the doors to the kitchen fixed. Every time there waiters went in our out, the doors either stuck or banged - rather annoying when you are dining next to it.
Stayed 2 nights in Jan 2023

2/10 Terrible

Ivo

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Avoid

Disappointing Stay Despite Good Location and Friendly Staff While the hotel is in a great location and the staff were friendly and tried to help, the overall experience was disappointing due to several major issues that cannot be overlooked. Our first room had a horrendous smell, and we had to request a change. The second room was only marginally better. Shockingly, the receptionist admitted, "Yeah, I know, the rooms on that floor really stink," indicating that this is a known problem the hotel has chosen to ignore. Room cleanliness was also subpar—dust was visibly falling from the ventilation, a previous guest's razor cap was left on top of the soap dispenser, and the corners of the shower bed were filthy. The silicone work in the bathroom was so poorly done that it looked like a DIY gone wrong. The breakfast selection was extremely limited, and the food quality was poor. The coffee machines only produced instant coffee, which was a disappointment. On our first morning, we noticed broken glass on the floor, and when we informed the staff, they simply kicked it under another table! To make matters worse, the plates were dirty, and when we pointed this out, the staff silently took them away without offering replacements or an apology. After that experience, we opted to eat at a local coffee shop for the rest of our stay, even though we had already paid for breakfast at the hotel.
Stayed 4 nights in Dec 2024

6/10 Okay

Thomas

Disappointing

Clean and tidy hotel. Air con in rooms pretty much none existent. Food average. The ‘chefs’ live cooking (omelettes in the am, meat and fish later) appear inconvenienced and rude (although all other staff extremely friendly). Not enough staff in restaurant so plates piled up on peoples tables. Having been served undercooked and raw chicken, and also undercooked sausage we ate out for the rest of our holiday. €2 charge to change towels. All Inclusive stops at 11am on final day. May have been 4* in the past but a 3 at best now.
Stayed 8 nights in Aug 2022

4/10 Poor

Sonia Clarisa

Liked: Staff & service
Disliked: Room comfort

Stay here IF you have NO other option

No AC available and no fans were available either when we requested for help. Not even to rent (we would have paid!). My daughter couldn't sleep due to the heat (early august) and my husband took her place so that she could sleep but then he couldn't sleep either due to the heat (despite we left the balcony door wide open, there was zero breeze coming in)...the reception lady didn't seem to care or apologize about it. Overall chaos everywhere due to so many people on narrow corridors. Two small elevators that always had cue of many people waiting for their turn (max capacity 4 people). Breakfast was ok but hard to find a table to use, again due to so many people. When we arrived to check-in, the pool was just closed because someone had pooped in it. Good location near the stores, restaurants and the beach. If you go with family and take a room with two bedrooms (bed sofa and master bedroom) be prepared to the fact that the room with the sofa bed will have no AC, the ceiling fan is more ornament and doesn't provide any breeze. The rooms are fresh and i guess that if you only travel alone or in a couple and are looking for a budget hotel and will only sleep in the master bedroom, this might work. If you are looking to relax, you can forget about staying at this place. This place doesn't deserve the 4 stars. More like 2 or 3.
Stayed 2 nights in Aug 2024

6/10 Okay

Arantza

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

anne-cécile

Liked: Property conditions & facilities
Le buffet du petit déjeuner était super bien. Les lits très confortables. Par contre les salles de bains étaient vraiment vétustes et l’hôtel assez bruyant.
Stayed 6 nights in Feb 2025

10/10 Excellent

Francesco

Eravamo già stati al Cactus Garden quando però era Lemon. Ora che è Fergus devonl ammettere che c'è stato qualche miglioramento. In particolare ho apprezzato che al ristorante venisse sempre rifornito il cibo (cosa che in precddenza scarseggiava). Un plauso allo chef italiano Lorenzo, tutte le volte che c'era lui il buffet presentava pietanze dal sapore equilibrato e buone oltre alla sua educazione e simpatia! Il personale di sala da incrementare specie con maggiore afflusso visto che negli ultimi giorni del soggiorno non trovavamo mai bicchieri o piatti o i tavoli restavano con stoviglie sporche ammucchiate. Alla reception siamo stati accolti da una connazionale educata, simpatica cle sorridente! La struttura è sempre al top come posizione (mare raggiungibile a piedi in pochissimo tempo). Stanza sempre pulita (grazie anche alla donna delle pulizie e Rosy), letti comodi e poi una vista meravigliosa del faro. Due jacuzzi riscaldate, di cui quella sul terrazzo però in area per nudisti. Nel soggiorno è compresa una ora di spa, simpatica e gentile la ragazza alla reception, anche se l'acqua della piscina era gelida. Ecco migliorerei questo aspetto. Facilità di parcheggio. Mia recensione è super positiva. Consigliato soggiornare qui
Stayed 6 nights in Feb 2025

4/10 Poor

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check-in lento, personale alla reception poco disponibile e sgarbato, inspiegabile rigidità degli orari della colazione del ristorante solo nei confronti del cliente. Odore di fogna in camera e all' esterno nel terrazzo. Scarsa pulizia del ristorante e cibi di qualità e varietà scarsissima
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Proffsig personal

Hotellet var lite slitnare än jag hade väntat mig med fyra stjärnor och barnpoolen var inte särskilt kul, dessutom iskall. Men personalen var jättetrevlig, otroligt vänlig och tillmötesgående och serviceminded!
Stayed 1 night in Dec 2024

8/10 Good

Alain

Personnel, confort et services au top mais dommage que des cafards se promènent dans la chambre.
Stayed 6 nights in Nov 2024

10/10 Excellent

JOSE

Nada que ver con las reseñas que lo ponen fatal…
Stayed 1 night in Oct 2024

8/10 Good

Jose

Muy bien nada que ver con las reseñas que había visto del hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesus

El hotel muy bien, la ubicación perfecta, el personal muy atento en especial Oscar y Unai (lo mejor del hotel) La única pega sería en el comedor por los horarios y la nula variedad de postres.
Stayed 7 nights in Aug 2024

10/10 Excellent

MARÍA ELENA

Vacaciones perfectas.

Todo perfecto!!!, limpieza ,buffet, recepción, animación, socorristas, etc . GRAN EQUIPO DE 10. REPETIRÉ SIN DUDARLO.
Stayed 5 nights in Aug 2024

8/10 Good

maria jose

Muy tranquilo y muy cercano a la playa.
Stayed 5 nights in Aug 2024

6/10 Okay

José María

Liked: Cleanliness
Stayed 7 nights in Jul 2024

2/10 Terrible

Olivier

Liked: Cleanliness, property conditions & facilities, room comfort

Horrible

Malgré les efforts de l’hôtesse d’accueil, la chambre Sante fortement le chlore, peut-être pour masquer des odeurs nauséabondes. Le balcon donnait sur une décharge et des containers. Nous avons demandé à annuler la réservation mais cela était impossible auprès de l’hôtel. Quant au Europa, industriel, sans saveur, l’eau est payante. Nous n’avons trouvé aucun point positif sur cet hôtel. Nous sommes partis du coup, nous sommes partis de l’hôtel sans avoir dormi sur place. Je peux rajouter aussi que le jacuzzi du dernier étage et le solarium était fermé. Il est resté juste une piscine toute petite insuffisant par rapport au nombre de personnes de l’hôtel , à l’entrée de l’hôtel, les poubelles des bordes bordure, rien de bon dans cet hôtel. Nous allons faire des démarches auprès du site Hotels.com pour demander un remboursement partiel au total du séjour que nous n’avons pas pu effectuer.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria Josefa

Todo bastante bien para lo q se paga
Stayed 7 nights in Jul 2024

8/10 Good

Silvia

Preis/Leistung hat mich überzeugt. Schöne geräumige Zimmer, moderne Einrichtung. Der Pool ist leider nicht so groß, dafür hat man eine tolle Dachterasse mit Whirlpool.
Stayed 1 night in Jun 2024